-length of time it took to receive -length of time it took to receive -received a different product than described/ordered +after sending complaint received a response indicating it was getting corrected, however still haven't received

This rug is a showstopper This rug is a showstopper! It's a conversation starter whenever someone visits. The quality is exceptional, and I'm proud to showcase it in my home.

The rug I received exceeded my… The rug I received exceeded my expectations. The craftsmanship is evident in every detail, and it's become the focal point of my space. I'm incredibly satisfied with my purchase.

Good purchase... After receiving the parcel, the rug had a few wrinkles but returned to normal after unrolling, the quality is suitable for the price. Customer care team responds quickly.

ITEM NEVER RECEIVED - NO SUPPORT OFFERED Do not purchase from this website. I purchased a rug and never received a receipt, my card was charged and item never arrived. Submitted a support ticket on their website which was never responded to. I emailed twice which was finally responded to but refused to help me without an order number from the receipt I never received. Would not look up order number with all of the other order information I provided them (name, address, order date at total, credit card number, etc.) Having to file a dispute with my credit card to get my money back. Horrible customer service, horrible company.