Quick response... I had some problems with my parcel, delivery time was too long. When I contacted the support team, I found out that my address was wrong. They helped me correct it. I am very happy with this purchase.

Good purchase... After receiving the parcel, the rug had a few wrinkles but returned to normal after unrolling, the quality is suitable for the price. Customer care team responds quickly.

Ordered a rug February 28th and it… Ordered a rug February 28th and it hasn’t even been shipped yet. Sent an email and got no response. Called their contact number and it went to a voicemail. Now opened a complaint ticket and waiting to hear back. It’s funny how customers who give them a good review on here get a 20% off coupon from the company, but the customers with complaints basically get a 🖕🏼. Update****** Finally received my rug and it’s garbage. It’s not even a rug. It’s the type of pad you put down in the back of your SUV to set stuff on top of. The quality is horrible. Never again!!!

ITEM NEVER RECEIVED - NO SUPPORT OFFERED Do not purchase from this website. I purchased a rug and never received a receipt, my card was charged and item never arrived. Submitted a support ticket on their website which was never responded to. I emailed twice which was finally responded to but refused to help me without an order number from the receipt I never received. Would not look up order number with all of the other order information I provided them (name, address, order date at total, credit card number, etc.) Having to file a dispute with my credit card to get my money back. Horrible customer service, horrible company.

Avoid ordering from this company due to… Avoid ordering from this company due to their poor customer service. The provided phone numbers do not work properly as one of them belongs to a towing company instead., They also fail to reply to e-mails.Treat people the way you wanna be treated. Whenever you read this whoever owns this company get your life right you dont get peoples money and think its ok to not send them there product. Your business is bogus and disrespectful. God dont like ugly!!!