Worst company to deal with returns and… Worst company to deal with returns and refunds. No one ever answers the phone on the website and their branch office that they state is in California is not. Try to return an unacceptable item and it took weeks before they respond. After getting the runaround, they decided to either give 50% refund and keep the unacceptable item or send the item back to Vietnam. The cost of shipping. The item back to them is more than the is worth. Would’ve been better off buying through Amazon. At least refunds in returns are easy and without question. This is not worth the aggravation.

Avoid ordering from this company due to… Avoid ordering from this company due to their poor customer service. The provided phone numbers do not work properly as one of them belongs to a towing company instead., They also fail to reply to e-mails.Treat people the way you wanna be treated. Whenever you read this whoever owns this company get your life right you dont get peoples money and think its ok to not send them there product. Your business is bogus and disrespectful. God dont like ugly!!!

Nice looking vibrant colors very sturdy… Nice looking vibrant colors very sturdy I would definitely buy it again

This rug is a showstopper This rug is a showstopper! It's a conversation starter whenever someone visits. The quality is exceptional, and I'm proud to showcase it in my home.

What went wrong is how you packaged… What went wrong is how you packaged this rug for shipment! Could you have folded it up any smaller and shove it in a small bag? No business should fold up a rug like you did to mine. It should have been shipped layed out flat so I don't have to try and remove all the creases you caused it. It's been lying flat and I've been doing my best to make it look presentable. Those creases will never smooth out. There are boxes the size of the rug which would have allowed it to not be folded up at all. I can promise you I'll never purchase another product from your company. The only thing I like is the product looks nice and would be perfect, if not for all the creases.