Impressed I have always been pleased with SleepDirect for my CPAP needs. I can get CPAP supplies through my medical provider that are covered by my insurance, but the company is a pain to deal with. With SleepDirect, I can order supplies and equipment without all the hassles and their prices are fair.

SleepDirect.com shipped my SoClean unit quickly. SleepDirect.com shipped my SoClean unit and adapter very quickly. Packaging was adequate and safe. Delivered exactly what was advertised and expected. This is my first purchase from them and I expect more in the future.

Improved customer service Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service. Will not respond to inquiries about options since my Dream Station Go I purchased from them has been recalled. Philips recommends users contact their DME. I would like to know what I can use. They do not want to be bothered apparently even though they were happy to take my money!

A great mask solution I was searching for a replacement full-face mask, after trying several different styles and brands that did not work well. SleepDirect had a great special price on the ResMed UltraMirage, so I was able to also get a replacement cushion. The staff was great and my order shipped next day. Very impressive!

Honestly I never cleaned my parts… Honestly I never cleaned my parts everyday like recommended so having the Soclean has been a blessing. I can tell the difference of being cleaned daily vs not. The only thing that I do not like is that the adapter hose is made of rubber and I can't stand the smell. But oh well... I'll rather deal with the rubbery smell vs not being cleaned. I definitely highly recommend. And the greatest part is you can use your FSA/HSA account. 😃