A great mask solution I was searching for a replacement full-face mask, after trying several different styles and brands that did not work well. SleepDirect had a great special price on the ResMed UltraMirage, so I was able to also get a replacement cushion. The staff was great and my order shipped next day. Very impressive!

We very recently moved and when I put… We very recently moved and when I put the shipping address on my order I unknowingly made a mistake. When I looked at my email I saw the mistake and called to try to get it changed before it actually shipped. The lady I talked to was so nice but said she wasn't sure she could get it changed. About an hour later I received another email with the correct address! Love this company and just put in another order. Janice Austin

Improved customer service Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service. Will not respond to inquiries about options since my Dream Station Go I purchased from them has been recalled. Philips recommends users contact their DME. I would like to know what I can use. They do not want to be bothered apparently even though they were happy to take my money!

I ordered the So Clean 2 and the… I ordered the So Clean 2 and the adapter lid for the AirSense 10 and it came on time (or a day early). Unfortunately, between the time it was ordered and the time it showed up, I learned that ResMed specifically states that using the So Clean with the machine voids the warranty. Since I also deal with insurance, I had to send it back without ever using it. That said, I was credited the purchase price (minus their restocking fee of around $25 total) quickly. The only reason I give 4 stars is the directions for returns are a little confusing. But Sleep Direct was right on top of things and I appreciate that.

It was easy to order online with… It was easy to order online with sleepdirect I bought a 16 cell battery for my Inogen one G5 at a great price on 2 liters of Oxygen it should last for 10 hours but I get almost 9 and half hours, it's better than than the 3.5 hours batteryit comes with.