Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.

Great company to work with Great company to work with. They find Amazon lost and damaged inventory, get refunds on mishandled items, and lost inbound shipments. I have seen them save thousands of dollars on a single account.

This service is amazing. This service is amazing, to have someone help keep an eye on what amazon loses either in receiving or just in general in the warehouse well worth it. Could not recommend it more. It is seamless and basically a set it and forget it, they got your back.

I like the service and hands-off effort… I like the service and hands-off effort once you get the client signed up. The sign up process is not as smooth as it could be, but the last one seemed to have better instructions. Keep working on that part.

Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.