Great Experience I have never heard about this kind of service . When they contacted me , i was confused . Before they were asking for some permissions on Amazon . But i took decision in the favour because they were not asking for any money in advance and permissions were very nominal . And took there services . They have recovered me good amount from Amazon , which i was even not aware of . So i am really very happy with the service . Thanks

Great company to work with Great company to work with. They find Amazon lost and damaged inventory, get refunds on mishandled items, and lost inbound shipments. I have seen them save thousands of dollars on a single account.

Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.