Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Satisfied Customer We have been using their services for some time now. They have helped us collect money back from Amazon for reasons that were no fault of our own. We didn't even know how to locate issues with our Amazon account nor how to manage collections based on Amazon's mistakes.

This service is amazing. This service is amazing, to have someone help keep an eye on what amazon loses either in receiving or just in general in the warehouse well worth it. Could not recommend it more. It is seamless and basically a set it and forget it, they got your back.

Excellent service Excellent service. I never have thought that there was a lot to recover or reimbursed on my store since I already availed another reimbursement service company a few months back. Great job keep it up! Would definitely recommend to my friends selling at amazon.

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.