Great company to work with Great company to work with. They find Amazon lost and damaged inventory, get refunds on mishandled items, and lost inbound shipments. I have seen them save thousands of dollars on a single account.

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.

Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

Seller Investigators is an incredible system! Seller Investigators is an incredible system. It has helped retrieve thousands of dollars of potential lost income due to amazon losing or misplacing product. Also, they have an amazing team over there. Any questions I have , they respond very quickly. A+++ for Seller Investigators