I like the service and hands-off effort… I like the service and hands-off effort once you get the client signed up. The sign up process is not as smooth as it could be, but the last one seemed to have better instructions. Keep working on that part.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

So glad I went with Seller Investigators This company makes it easy to get money owed to you. All I did was create the account, provide information and I'll be receiving money owed to me which I would have never seen again. Every rep has been helpful in getting it completed and I've already received some of what is owed back. Highly recommend their service.

Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.