Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Excellent service Excellent service. I never have thought that there was a lot to recover or reimbursed on my store since I already availed another reimbursement service company a few months back. Great job keep it up! Would definitely recommend to my friends selling at amazon.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.

So thankful for Seller Investigators! So thankful for Seller Investigators! Since activating with them we've seen a tremendous amount of recovery, and best of all without us doing a thing. It is a set-it-and-forget-it approach for us and thankfully they delivered. Highly recommend as a no brainer!

It's been a month and a half and no… It's been a month and a half and no progress on our product restriction issues after promising during the sales process that this is one of their specialties. The communication from their team has been terrible. They seem backlogged so things are moving veeeery slowly...