Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.

Seller Investigators has helped me… Seller Investigators has helped me recover thousands of dollars in lost inventory at Amazon warehouses as well as incorrect FBA fees. Their staff is friendly, helpful and their hard work saves me lots of time. They will help you recover money that you can easily miss!

Seller Investigators is an incredible system! Seller Investigators is an incredible system. It has helped retrieve thousands of dollars of potential lost income due to amazon losing or misplacing product. Also, they have an amazing team over there. Any questions I have , they respond very quickly. A+++ for Seller Investigators

Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.