Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

Great Company to work with !! From the moment we signed up with them I knew this would be a great fit for our Amazon account. There email communication skills are on point, you will always be in the loop whatever the scenario. The portal as well is such user friendly and very clear what you are being reimbursed etc... I built such a relationship with them that they are now friends of ours ! and this is great to know especially in this kind of industry. Thank you guys for such Amazing work !

Satisfied Customer We have been using their services for some time now. They have helped us collect money back from Amazon for reasons that were no fault of our own. We didn't even know how to locate issues with our Amazon account nor how to manage collections based on Amazon's mistakes.

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.