Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Seller Investigators has helped me… Seller Investigators has helped me recover thousands of dollars in lost inventory at Amazon warehouses as well as incorrect FBA fees. Their staff is friendly, helpful and their hard work saves me lots of time. They will help you recover money that you can easily miss!

It Works!! I've heard about these services before but never used them myself. We've been doing a pretty good job getting reimbursements ourselves. But in the first month of service, we've already gotten back $30k and we have another $30k pending!