Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

I like the service and hands-off effort… I like the service and hands-off effort once you get the client signed up. The sign up process is not as smooth as it could be, but the last one seemed to have better instructions. Keep working on that part.

Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.

Great Experience I have never heard about this kind of service . When they contacted me , i was confused . Before they were asking for some permissions on Amazon . But i took decision in the favour because they were not asking for any money in advance and permissions were very nominal . And took there services . They have recovered me good amount from Amazon , which i was even not aware of . So i am really very happy with the service . Thanks

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.