Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.

Satisfied Customer We have been using their services for some time now. They have helped us collect money back from Amazon for reasons that were no fault of our own. We didn't even know how to locate issues with our Amazon account nor how to manage collections based on Amazon's mistakes.

This service is amazing. This service is amazing, to have someone help keep an eye on what amazon loses either in receiving or just in general in the warehouse well worth it. Could not recommend it more. It is seamless and basically a set it and forget it, they got your back.

So thankful for Seller Investigators! So thankful for Seller Investigators! Since activating with them we've seen a tremendous amount of recovery, and best of all without us doing a thing. It is a set-it-and-forget-it approach for us and thankfully they delivered. Highly recommend as a no brainer!