It's been a month and a half and no… It's been a month and a half and no progress on our product restriction issues after promising during the sales process that this is one of their specialties. The communication from their team has been terrible. They seem backlogged so things are moving veeeery slowly...

Seller Investigators is an incredible system! Seller Investigators is an incredible system. It has helped retrieve thousands of dollars of potential lost income due to amazon losing or misplacing product. Also, they have an amazing team over there. Any questions I have , they respond very quickly. A+++ for Seller Investigators

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.

Great company to work with Great company to work with. They find Amazon lost and damaged inventory, get refunds on mishandled items, and lost inbound shipments. I have seen them save thousands of dollars on a single account.