I like the service and hands-off effort… I like the service and hands-off effort once you get the client signed up. The sign up process is not as smooth as it could be, but the last one seemed to have better instructions. Keep working on that part.

A Must For Amazon Sellers Great service, just one less thing I need to worry about. Recovered thousands of dollars with them. I teach people selling on amazon and all my students I recommend they get set up with Seller Investigators right from the start. Keep more money in your pocket!

Too bad the support sucks Absolutely awful support. They will ignore support emails for weeks. The service isn't bad but there are others out there which treat their customers with more respect.

This service is amazing. This service is amazing, to have someone help keep an eye on what amazon loses either in receiving or just in general in the warehouse well worth it. Could not recommend it more. It is seamless and basically a set it and forget it, they got your back.

Excellent communication and smooth process Great communication when asked for assistance, received a phone call from a locally based member of the team within the day (Patrick) and also excellent support from Gina. Everything went smoothly with our claims (we are a UK based brand) and the dashboard is really slick and overall easy to integrate for a non-tech person like myself. Highly recommend.