It's been a month and a half and no… It's been a month and a half and no progress on our product restriction issues after promising during the sales process that this is one of their specialties. The communication from their team has been terrible. They seem backlogged so things are moving veeeery slowly...

Off to a great start with Seller… Off to a great start with Seller Investigators. They immediately got us significant refunds for products we didn't even know were lost or damaged! We now have more confidence sending products into FBA, knowing there is someone fighting our corner for products Amazon claim to have not received.

Too expensive / Misleading Too expensive. 18-25% for something that can be done by sellers themselves. They also claim that they would take care of everything, but that's not the case. All the invoice uploads and paper work still needs to be done the sellers, which is 95% of the work.

Amazon frankly owed us thousands... Amazon frankly owed us 10's of thousands in fees from shipments we never tendered to pallets upon pallets of inventory lost in their fulfillment centers. Seller Investigators recovered almost all of the value. The first 60 days was a windfall recovery. Frankly a gigantic amount... After that period they continue to recover hundreds per month taking only a fraction of the total recovered. Occasionally we must assist in the process with minor paperwork needed to process the claims but nothing major. I mean... seriously easiest way to recover these fees is to sign up and sit back and let Seller investigators do their thing.

So thankful for Seller Investigators! So thankful for Seller Investigators! Since activating with them we've seen a tremendous amount of recovery, and best of all without us doing a thing. It is a set-it-and-forget-it approach for us and thankfully they delivered. Highly recommend as a no brainer!