Makes such a difference in comfort This was my third Sunshine Pillow purchase. All three are being enjoyed by both my husband and I for neck relief and support of back, legs and arms. Not necessarily their intended uses in each case, but very comforting. Better than any other types we've tried.

Great Product/Poor Shipping Logistics Product works well, retains heat as advertised. Shipping was supposed to take 3 days but ended up being 8 (hurts more because I had to pay for it). Company needs to improve relations with shippers to guarantee delivery, regardless of the time of year or weather.

I was disappointed in the size that I… I was disappointed in the size that I ordered. I should have ordered an extra large instead of a large. I did not find much assistance on the website in trying to determine which size would be better. It ends up the pad does not extend further to my sides where I was hoping to be able to get heat too.

Chiropractic Insert may snag you at TSA checkpoints I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previous high-end, conventional neck pillow. The insert provides extra support if your head sticks above the height of the seat head rest, like mine. I've used it on short flights and flights longer than 15 hours. I managed to sleep well with my head in a number of positions. The bad news: So far, I've gotten snagged because of the support insert on 40% of the times that I've passed through TSA checkpoints. I haven't gotten a clear explanation about exactly why there is an issue, but it's clear that the blotch on the xray from the bag of rice is the problem. I haven't decided whether to abandon the pillow or try to figure out another support solution. I tried the pillow without the insert, but it doesn't have enough support if your head is above the seat head rest.

Awesome I have already used this 3 times since I purchased it. If fits perfectly on your neck and shoulder, making it so easy to ice or heat while you're doing every day tasks. Seller was very communicative and accommodates my needs. Fast shipping, it arrived 2 days later!!