Chiropractic Insert may snag you at TSA checkpoints I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previous high-end, conventional neck pillow. The insert provides extra support if your head sticks above the height of the seat head rest, like mine. I've used it on short flights and flights longer than 15 hours. I managed to sleep well with my head in a number of positions. The bad news: So far, I've gotten snagged because of the support insert on 40% of the times that I've passed through TSA checkpoints. I haven't gotten a clear explanation about exactly why there is an issue, but it's clear that the blotch on the xray from the bag of rice is the problem. I haven't decided whether to abandon the pillow or try to figure out another support solution. I tried the pillow without the insert, but it doesn't have enough support if your head is above the seat head rest.

Sunny bay heat wrap Ordered my 2nd sunny bay heat wrap. Instead of wrap they sent candida complex. After emailing the company , they were very quick to make things right. Really is a great product! Thank you biomed !

Great Product/Poor Shipping Logistics Product works well, retains heat as advertised. Shipping was supposed to take 3 days but ended up being 8 (hurts more because I had to pay for it). Company needs to improve relations with shippers to guarantee delivery, regardless of the time of year or weather.

Great service & product - would buy again! I have bought 2 neck heating pillows from BioMed and am very pleased with both. They are constructed well and made with high quality materials. They were shipped quickly and the company reached out directly when there was a problem with my order- all issues were quickly resolved! I will use this company again for future orders.

Chiropractic neck pillow Purchased Chiropractic Neck Pillow with extra support. Product is high quality and as advertised. Order process was very easy and shipment was very quick. I received the shipment two days after shipment and it traveled from the Pacific Northwest to Indiana. This was a good purchase experience. The product performs as advertised and is a benefit to my neck which is very painful due to post surgical healing after a multi-level fusion. I look forward to continued use and comfort from this product.