Great service & product - would buy again! I have bought 2 neck heating pillows from BioMed and am very pleased with both. They are constructed well and made with high quality materials. They were shipped quickly and the company reached out directly when there was a problem with my order- all issues were quickly resolved! I will use this company again for future orders.

I Love My Heating Pads! Recovery from shoulder surgery has been long and painful. Searching for heated wraps that ACTUALLY wrap and conform to the shoulder joint has been difficult, until I found this one. It is large enough to cover my entire shoulder. The tie is an additionally nice feature. I was so impressed with the quality that I purchased 4 more wraps, including the one that goes around the neck and down the back. Physical therapy is awakening every muscle in my back, as well as my shoulder, and this wrap really helps. I am very pleased with my products, as well as the service received.

Soft and comfortable. Over the years, I've purchased several neck warmers from different companies. The fleece covering on the one from BioMed DB Design is soft and luxurious. The lavender scent is strong, which I like, but would recommend the unscented one for anyone who does not absolutely love the scent of lavender.

Great Product/Poor Shipping Logistics Product works well, retains heat as advertised. Shipping was supposed to take 3 days but ended up being 8 (hurts more because I had to pay for it). Company needs to improve relations with shippers to guarantee delivery, regardless of the time of year or weather.

Best Ever After trying numerous ergonomic pillows to help alleviate neck and shoulder pain, this one is by far the best! I have been sleeping with it for about a week now and have had a significant reduction of neck pain, tension headaches, and shoulder pain. Thank you so much for a great product!