Exceptional product & attentive customer service The company's chiropractic pillow is exceptional. (I sleep with it, as well as travel with it.) I was concerned that it was being used both privately (in my home) and publicly (on planes); so I phoned the company to see if a slip cover might be available. The representative told me they would make one. It arrived in one week. Such service! :-) I've recommended this company to many.

Best Ever After trying numerous ergonomic pillows to help alleviate neck and shoulder pain, this one is by far the best! I have been sleeping with it for about a week now and have had a significant reduction of neck pain, tension headaches, and shoulder pain. Thank you so much for a great product!

Excellent product and customer service Excellent product and customer service. The kneed pad we bought works better than the other products we have used before. Very comfortable and holding up heat very well. The delivery is fast and the customer service is super. Will definitely refer to my friends.

Great service & product - would buy again! I have bought 2 neck heating pillows from BioMed and am very pleased with both. They are constructed well and made with high quality materials. They were shipped quickly and the company reached out directly when there was a problem with my order- all issues were quickly resolved! I will use this company again for future orders.

Chiropractic Insert may snag you at TSA checkpoints I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previous high-end, conventional neck pillow. The insert provides extra support if your head sticks above the height of the seat head rest, like mine. I've used it on short flights and flights longer than 15 hours. I managed to sleep well with my head in a number of positions. The bad news: So far, I've gotten snagged because of the support insert on 40% of the times that I've passed through TSA checkpoints. I haven't gotten a clear explanation about exactly why there is an issue, but it's clear that the blotch on the xray from the bag of rice is the problem. I haven't decided whether to abandon the pillow or try to figure out another support solution. I tried the pillow without the insert, but it doesn't have enough support if your head is above the seat head rest.