Sales team answered questions quickly… Sales team answered questions quickly and pleasantly. When phone order did not work (safari on phone apparently invalidates the credit card numbers.), Jasmine took my order easily and pleasantly. Price & product met expectations. 1 other Issue: Website incorrectly stated that they could not take orders from Tennessee.

CPAP Upgrade I called CPAP.COM as the life of my machine indicated that it had been passed. I was fortunate enough to be connected with Korinne who not only understood what I requested but was able to recommend a solution that exactly met what I had described. In addition, she recommended an accessory that I did not know about but would really assist in the set-up that I would be using. She made the call productive and I am very happy with what I purchased.

Great Customer Service… The customer service agent was very responsive and helpful walking me through each step needed to resolve my problem which was related to what part of my cart could be shipped to NC and which could not. Would give her a 5 star rating

Worst tech support ever Worst tech support ever. Machine still covered by warranty but they refer me to the manufacturer who of course ask that I go back to the original place where the machine was purchased. The whole process was unprofessional and time consuming. No reason to buy from CPAP.com Total lack of support

Very helpful remote adaptation of the… Very helpful remote adaptation of the ResMed Sensor 10 by Korinne, the customer service tech. Much easier breathing at night with these changes.