Tiania is a fantastic customer service rep! Tiania is one of the best customer service representatives I've ever had the pleasure of doing business with. She was so courteous, knowledgeable, and caring, and she helped me very efficiently. I'd give her 20 stars if I could. -Matt B.

Very helpful remote adaptation of the… Very helpful remote adaptation of the ResMed Sensor 10 by Korinne, the customer service tech. Much easier breathing at night with these changes.

Horrible return policy When I searched for my battery by model and manufacturer this website returned a link. My fault for not double-checking, but the product they returned on my search was for a different model. When the $100 charger was delivered I opened the plastic bag to find it does not fit. They will not accept a return because the plastic bag was torn. Very poor service. Do not buy without triple-checking what they claim to be the product you need. I expect an organization that is selling a very narrow product line to be experts and give expert service.

Worst tech support ever Worst tech support ever. Machine still covered by warranty but they refer me to the manufacturer who of course ask that I go back to the original place where the machine was purchased. The whole process was unprofessional and time consuming. No reason to buy from CPAP.com Total lack of support

Great Customer Service… The customer service agent was very responsive and helpful walking me through each step needed to resolve my problem which was related to what part of my cart could be shipped to NC and which could not. Would give her a 5 star rating