Very helpful remote adaptation of the… Very helpful remote adaptation of the ResMed Sensor 10 by Korinne, the customer service tech. Much easier breathing at night with these changes.

Sleep Apnea 101 Steven was very patient working with someone who is a new CPAP user. He asked the right questions to identify which unit and masks would work best for my needs and budget. He explained how to use and clean the equipment. Also made sure I had enough supplies for several months of use. Payment and delivery were quickly set up along with a personal account. I would highly recommend CPAP.com for all your sleep apnea needs. 5 star customer service which is very difficult to find these days.

Excellent knowledgeable Customer Service I just called about a product that wasn't working as expected. I was dreading the call because I dislike returning products. And I wasn't sure of the exchange and refund policy. I spoke with this wonderful lady - Charlesie - I hope I spelled her name currently. She was incredibly patient and well versed in all the products that I had questions about. She made me feel confident that she knew what she was talking about. When I call again to reorder, I'm going to ask for Charlesie and you should as well. And just to confirm, cpap.com has a awesome return policy Matt say check this company out.

Horrible return policy When I searched for my battery by model and manufacturer this website returned a link. My fault for not double-checking, but the product they returned on my search was for a different model. When the $100 charger was delivered I opened the plastic bag to find it does not fit. They will not accept a return because the plastic bag was torn. Very poor service. Do not buy without triple-checking what they claim to be the product you need. I expect an organization that is selling a very narrow product line to be experts and give expert service.

CPAP mini The representative (Gren?) was fabulous. Extremely knowledgeable. Went through all my options. Answered all my questions. No hard sell. I really felt like she was trying to get me the best solution.