Brenda Grasso
GBBest company outside of hospital for health issue I’m on a Facebook group of those with sleep apnea and never thought I’d be happy my insurance didn’t cover my equipment and I bought from CPAP.com! Everyone has specialist and so on and many have problems even after a year or two or even more! I have zero and if I have question or issue I call CPAP.com for their recommendations and voila! Issue solved! Feel better then ever!
Brendan O'Neill
GBExcellent service from CPAPcom I ordered some product from CPAP.com. I was on holidays and used the address of the property rental agent. I was advised by Fedex that the product had been delivered 3 days previously. The rental agent said they did not recieve the product. I rang CPAP.com yesterday. They came back to me within a very short time to tell me they were shipping replacement product to me. I recieved the product today. I am in Key West. I do believe this is exceptional service. Well done CPAP.com. I have been using CPAP.com for several years and I have always found their service to be excellent
Michael Van Velkinburgh
GBHorrible return policy When I searched for my battery by model and manufacturer this website returned a link. My fault for not double-checking, but the product they returned on my search was for a different model. When the $100 charger was delivered I opened the plastic bag to find it does not fit. They will not accept a return because the plastic bag was torn. Very poor service. Do not buy without triple-checking what they claim to be the product you need. I expect an organization that is selling a very narrow product line to be experts and give expert service.
David Russell
GBI’m super happy with the customer… I’m super happy with the customer support and products here! It has always been great! I would like to give a shoutout to Daryl who provided superior customer service. I really appreciate it. It is rare these days.
Matt
GBExcellent knowledgeable Customer Service I just called about a product that wasn't working as expected. I was dreading the call because I dislike returning products. And I wasn't sure of the exchange and refund policy. I spoke with this wonderful lady - Charlesie - I hope I spelled her name currently. She was incredibly patient and well versed in all the products that I had questions about. She made me feel confident that she knew what she was talking about. When I call again to reorder, I'm going to ask for Charlesie and you should as well. And just to confirm, cpap.com has a awesome return policy Matt say check this company out.