The delivery was scheduled as stated The delivery was scheduled as stated. There was no mess or disturbance to anything in my home. The installers unpackaged the chair set it up expediently and were courteous. Well done gentlemen. Now I look forward to putting it to good use.

Wonderful customer service Wonderful customer service. Rick and Jimmy are very helpful, taking their time to answer our questions and helping us choose the right chair for our need. They listen to our needs and make recommendation for models that are best fit. We've been shopping for massage chair for over 2 weeks and talked to many sales people, this team is the best team to work with. Very professional and knowledgeable.

Ethan was really helpful Ethan help me decide on which Ogawa chairs to order. He was very helpful and accommodating. Thank you Ethan and Ogawa World USA!

Excited to see My best friend purchased the 3d chair and has been satisfied. I just purchased this product and I am excited to see if I enjoy it as much as he does. Rick was excellent on the phone

Not happy today The website said you had black in stock, now I have to wait until March 10-15th before I receive my chair on back order. And that’s after changing the color to bronze because it will be in stock a week earlier. I’m having hand surgery March 2nd and won’t be able to set up my chair or put it together so I’m pretty irritated that it will be setting for 3 months until I can assemble it after my hand heals. Would of been nice having it to relax in while healing but not going to happen.