My interactions with Herb Affair… My interactions with Herb Affair customer support could not have been better. They got my order shipped within hours, and promptly supported me to get a refund for a discount code I forgot to enter. I can not wait to get my capsule filler, and feel great about continuing to purchase items from them! I spoke to a friend who works at a hydroponic store who uses his capsule machine from Herb Affair regularly, and he said it is the absolute best, after searching and trying many options.

Top quality products and service Excellent products and outstanding service are trademarks of Herb Affairs. I did business with this company a few times and always completed my purchases without problems. Small issues are resolved quickly, thanks to prople like Christine.

Beware...they take your $$ this is a scam company I placed an order for their Capsule-It capsule filler machine and a 1000 size "00" capsules. After paying, i waited for a confirmation, yet none was sent. I've emailed the company several times asking for a confirmation, they never respond to emails or phone calls. The owners of Herb Affair, will happily take your money, and refuse to ship any product. Total scam!! All of these positive 5 star posts must be fake and written by the 3 owners. Beware! I found a similar Capule-it product at temu.com

Order arrived fast Order arrived fast, but the caps for my 00 capsules were missing. They sent me a new replacement fast and without delay. Also the capsulating machine is hardy and works great. Great quality service and products.

Herb Affair aims to serve its customers! This Saturday morning I emailed Herb Affair right after ordering that I had forgotten to apply my discount code. Less than 10 minutes later I received an email that Herb Affair had fixed the problem and I'd receive a refund for the difference. Good evidence that Herb Affair aims to serve its customers! Thanks Herb Affair! - Brian