Great customer support On a recent order, I forgot to enter my Discount Code. They promptly replied to my email and manually processed a refund for the difference. Great customer support and products. This is a great small family-run company you can feel good about supporting.

My interactions with Herb Affair… My interactions with Herb Affair customer support could not have been better. They got my order shipped within hours, and promptly supported me to get a refund for a discount code I forgot to enter. I can not wait to get my capsule filler, and feel great about continuing to purchase items from them! I spoke to a friend who works at a hydroponic store who uses his capsule machine from Herb Affair regularly, and he said it is the absolute best, after searching and trying many options.

Great Customer Service! This is the first time I ordered from Herb Affair and I found myself in a situation where I needed to reach out to Customer Service. Kristine explained what was going on and offered an agreeable resolution, therefore fixing the issue without any kind of hassle. I'll definitely be a return customer!

I had an issue with shipping charges… I had an issue with shipping charges they where very helpful and resolved my issue. And so far I am enjoying there products and have 0 complaints. Thank you Herb Affair for being a stand up company.

really nice people to work with really nice people to work with. I needed help figuring out what product would be best for my grandson to start mushroom growing. They recommended a good package with everything I needed and also helped me with a 10% off discount code.