Order arrived fast Order arrived fast, but the caps for my 00 capsules were missing. They sent me a new replacement fast and without delay. Also the capsulating machine is hardy and works great. Great quality service and products.

Great Customer Service! This is the first time I ordered from Herb Affair and I found myself in a situation where I needed to reach out to Customer Service. Kristine explained what was going on and offered an agreeable resolution, therefore fixing the issue without any kind of hassle. I'll definitely be a return customer!

Beware...they take your $$ this is a scam company I placed an order for their Capsule-It capsule filler machine and a 1000 size "00" capsules. After paying, i waited for a confirmation, yet none was sent. I've emailed the company several times asking for a confirmation, they never respond to emails or phone calls. The owners of Herb Affair, will happily take your money, and refuse to ship any product. Total scam!! All of these positive 5 star posts must be fake and written by the 3 owners. Beware! I found a similar Capule-it product at temu.com

Perfect handling. I do not particularly like to leave comments but I was so impressed that I have to do it. By mistake I ordered a double amount and I could not find a telephone number to call. So, I emailed hoping for the best. To my pleasant surprise, the reply came fast, the order was corrected and credited. After that all steps were perfectly and timely communicated. An amazing experience. Thank you!

I had an issue with shipping charges… I had an issue with shipping charges they where very helpful and resolved my issue. And so far I am enjoying there products and have 0 complaints. Thank you Herb Affair for being a stand up company.