PT Yooper
GBImpressive product and outstanding service I placed an order with Herb Affair and it arrived so quickly. Impressive! The organic herbs are fresh and the price is very fair for what you get. When there was a slight issue with the packaging, Kristine was quick to reply to my concern and handled my concerns very professionally. I'm so pleased to have found this company while browsing online and look forward to doing business with Herb Affair in the future!
Sergio Piumatti
GBPerfect handling. I do not particularly like to leave comments but I was so impressed that I have to do it. By mistake I ordered a double amount and I could not find a telephone number to call. So, I emailed hoping for the best. To my pleasant surprise, the reply came fast, the order was corrected and credited. After that all steps were perfectly and timely communicated. An amazing experience. Thank you!
Boska Hunter Hannan
GBGreat Customer Service! This is the first time I ordered from Herb Affair and I found myself in a situation where I needed to reach out to Customer Service. Kristine explained what was going on and offered an agreeable resolution, therefore fixing the issue without any kind of hassle. I'll definitely be a return customer!
Jonathan Solti
GBI accidentally ordered the wrong size… I accidentally ordered the wrong size capsule maker. Customer Support was so helpful. They made the exchange extremely easy for me and kept me updated the entire time. Highly recommend you check them out
James Gibeaut
GBGreat customer support On a recent order, I forgot to enter my Discount Code. They promptly replied to my email and manually processed a refund for the difference. Great customer support and products. This is a great small family-run company you can feel good about supporting.