Ronaled Smith
GBYae is the best lady for massage in… Yae is the best lady for massage in Skin Spa New York. She is always busy in the massage of different customers that is why before going there I always booked her in advance. The massage of other staff members is also good but I got satisfied with the massage of Yael. Love you Yael.
D.R.
GBI arrived to my appointment on time I arrived to my appointment on time. I was not sent a covid questionnaire before my visit. I was told, I had to complete the questionnaire before getting my facial, but I was not told the time I used to complete the questionnaire was being deducted from my appointment. When I was ready for my facial, I was told I only had 20 minutes. The woman that did my facial did not do the power peel. She rubbed some cream on my face missing much areas of my face and wiped it off with tissue. I feel I was robbed. Poor customer service. And so 😡 upset, I did not say anything to anyone and did not leave a tip and just do not want to go back to complete the package deal I purchased.
Lisa M.
GBMelody was just fabulous! Melody was just fabulous! She was very professional/friendly and she did a fantastic job doing my full leg laser hair removal. This salon is clean, stylish, and has excellent equipment. Melody did a fantastic job explaining the entire procedure to me as well as what to expect next. My legs look great and there's absolutely no pain. I'll be returning for another laser session next month with Melody.
S. R.
GBLOVED my experience!! LOVED my experience!!! Made me comfortable and everyone was very nice. The facility was clean and results were perfect.
kristen signorile
GBI purchased a spray tan at their… I purchased a spray tan at their flatiron location and booked it for last saturday. I get a call the Thursday before telling me that they don't offer spray Tans at that location. I understand mistakes happen, so I ask them to please refund me for the spray tan as I can't use it. They tell me that they have a no refund policy and I will have to use it for another service. Apparently they are reaching out to corporate to see if I can get a refund but I'm positive no one is doing anything and I just lost $80. Its been over a week and I've heard nothing. Terrible.