Translation of ingredient list would be good. Because the ingredients are listed with very scientific names, I'm not completely sure how "clean" they are. The help chat assures me all the ingredients are plant-based, but I had to rephrase that question three times before they said that. So...not a five star response. Sorry. The site is easy to use, simple for ordering.

I was exploring the Genucel Website I was exploring the Genucel Website, pondering my order for a couple of days because I have purchased other products in the past that did not do what was promised! I was surprised when I got an email offering me an additional $50 off so, that made my decision for me! I am very excited to get the product and see how it works for me!

Product selection was easy to navigate Product selection was easy to navigate. Website was easy to use. Live chat was available for any additional questions. All very helpful for a first time customer. Promo code worked and offered wonderful savings. Check-out was seamless with additional savings of other products before I completed purchase.

Their products are overpriced. Confusing subscription service. Their products are way overpriced. They have 2 websites that they charge you subscriptions for which is misleading. The charges and emails are from Chamonix. I went to that website thinking I had no subscriptions and then they charged me $158 for a whole package that I do not want. They said I had a subscription on the Genucel website. I only bought it to try it the first time because Chicks on the Right raved about how great it is, but after using it for several months, I see no significant difference in my skin and do not want to keep paying these high prices for something that is mediocre at best. Who can afford $158 on skincare alone every month and that is on discount. They tie you up in these subscriptions and cannot easily get out of it. There are just as good skin cares out there that are much more reasonably priced and all natural like GoPure which I will be going back to. UPDATE: The company is allowing me a refund so I changed the rating from 1 star to 3

The site required me to accept the… The site required me to accept the automatic supply / payment before I’ve even tried anything. Prior experience (other similar format), the second shipment is already in progress before the product has been used and determined if it’s something I want to continue or not. We shall see. Also, there was no option for me to pick one or two items, I had to buy the whole package. If others options were available, your website was not clear.