BUYER BEWARE! I am very disappointed in this company. After trying their starter bundle product, my husband and I were unsatisfied. We were experiencing a burning sensation with 2 of the 3 products tried. Seeing as these products were being used close to our eyes we decided it wasnt for us. I called customer service to start a return and request a refund. Instead I was forced to hear a sales pitch 3 times. I could tell in her voice she was irritated that I didnt want to accept any of her offers. After my frustration grew, I continued to ask for the return authorization code. The lady was clearly pissed off I turned down all her offers but begrudgingly gave me the code. She was very vague on the instructions to return. I followed the steps I was told, simply writing this return code on my original packing slip. I received the refund a couple of weeks after. Their products are sub-par at best, mass produced, and aren't worth the money they are asking for. I will probably never buy anything from this company (or any of their numerous sister companies again) Lesson learned😢

Kyanna, CSR = Excellent; Chamonix Marketing = Not So Much. Kyanna is a very professional Customer Service Representative for Chamonix. She understood my issue and immediately set about solving my problem. Kyanna provides confidence that allows me to believe she followed through on my request. You should give Kyanna a raise. Your marketing focus leaves customers with very limited options. It would be great if we want a specific item on reorder, then we can actually order that specific item and not constantly be forced to accept all your other crap at entirely too exorbitantly high pricing. Just make sure you don't punish Kyanna because I choose to tell the truth about Chamonix’s marketing ... ahem ... strategies. And you have a real nice day, too. Stay Safe. Godspeed.

I couldn't pass up the offer to look my best I first heard of Genucel while listening to 3 Radio Shows I listen to, Sean Hannity Radio show is one of them. Hearing about the Holiday discount and extras on my first purchase was a great idea to try the products. Ordering was easy lots of choices, Looking forward to my products arriving and start looking my best!

Ageing without looking Aged! Easy ordering, great deals, & worth every penny! If an Elder, not old but older that you, in your life is feeling down about their ageing, but accepting of it never the less, get them this product & it will lift their spirits! They won't recapture their youth but they will feel better & more self confident about the way they look during the ageing process that we ALL go through! They'll feel better they're Ageing without looking Aged!

I have used Genucel products for 5… I have used Genucel products for 5 years and thought their product was good. I tried their Gen90, which flaked off, and didn't work, reached out to customer service and asked to replace it with their Immediate Effects (didn't ask for a refund), and was told that I was using the product wrong.....don't count on their guarantee. Won't trust them again.