Product selection was easy to navigate Product selection was easy to navigate. Website was easy to use. Live chat was available for any additional questions. All very helpful for a first time customer. Promo code worked and offered wonderful savings. Check-out was seamless with additional savings of other products before I completed purchase.

BUYER BEWARE! I am very disappointed in this company. After trying their starter bundle product, my husband and I were unsatisfied. We were experiencing a burning sensation with 2 of the 3 products tried. Seeing as these products were being used close to our eyes we decided it wasnt for us. I called customer service to start a return and request a refund. Instead I was forced to hear a sales pitch 3 times. I could tell in her voice she was irritated that I didnt want to accept any of her offers. After my frustration grew, I continued to ask for the return authorization code. The lady was clearly pissed off I turned down all her offers but begrudgingly gave me the code. She was very vague on the instructions to return. I followed the steps I was told, simply writing this return code on my original packing slip. I received the refund a couple of weeks after. Their products are sub-par at best, mass produced, and aren't worth the money they are asking for. I will probably never buy anything from this company (or any of their numerous sister companies again) Lesson learned😢

Heard about these products on Sean… Heard about these products on Sean Hannity and Mark Levine radio shows the customer service was awesome they had a discount for the purchase but with the special codes from the show I got even more. Thanks

Their products are overpriced. Confusing subscription service. Their products are way overpriced. They have 2 websites that they charge you subscriptions for which is misleading. The charges and emails are from Chamonix. I went to that website thinking I had no subscriptions and then they charged me $158 for a whole package that I do not want. They said I had a subscription on the Genucel website. I only bought it to try it the first time because Chicks on the Right raved about how great it is, but after using it for several months, I see no significant difference in my skin and do not want to keep paying these high prices for something that is mediocre at best. Who can afford $158 on skincare alone every month and that is on discount. They tie you up in these subscriptions and cannot easily get out of it. There are just as good skin cares out there that are much more reasonably priced and all natural like GoPure which I will be going back to. UPDATE: The company is allowing me a refund so I changed the rating from 1 star to 3

I couldn't pass up the offer to look my best I first heard of Genucel while listening to 3 Radio Shows I listen to, Sean Hannity Radio show is one of them. Hearing about the Holiday discount and extras on my first purchase was a great idea to try the products. Ordering was easy lots of choices, Looking forward to my products arriving and start looking my best!