Couldn't get my MLB# to register Couldn't get my MLB# to register, it kept telling me "invalid" but did a live chat with Mel - she was a lifesaver, especially since I had already mailed my test sample back in. I appreciate her help!

Ordering simple, testing even easier! Ordering was nice and quick. Process was easy and straight to the point. I had an issue updating my kit# but I used the chat feature and the associate manually inputted my information/kit within a couple of minutes and I was good to go. Would recommend. Fingers crossed I don't have herpes!

Empowering way to self serve with your health I’m so grateful companies like this exist to help self-serve. There can be such a stigma attached to testing for certain things (and the pain of insurance, scheduling, etc.), and MyLAB Box was so easy. I had to reach out with a clarification and a tracking issue, and it was easy to get help, too.

Adrenal Stress Test This test measures both DHEA and Cortisol (4x throughout the day). It was needed to determine the main cause of low Free T4 and low Free T3 before determining a proper thyroid treatment. It is accurate, straight forward and comes with a clear explanation, as well as normal reference ranges. The test directions were clear, the online assistance was helpful and follow-up customer service was great. I will certainly use them again.

Literal HELL on earth about HSV 2 test inaccuracy I’ll come back and update this once my suspicions are confirmed but MLB ought to be held accountable for the misinformation and lack of it that is on their website for HSV 2 testing. Not only does the CDC advise AGAINST HSV 2 testing without symptoms but they encourage a two step process especially for those with low index readings between 0.9 and 3. I had a 1.32 reading which I’m 90% sure is a false positive and would have accepted that fate based on what is on the MLB website (you do not need to get retested if you tested positive). That is just NOT true especially if you request your index and it’s low. They do NOT willingly provide the index anymore. So many people are not educated on how UNRELIABLE HSV 2 IGG tests are when you’re asymptomatic and MLB boasts of their accuracy when even the CDC and FDA confirms they are not. My physician did her best but she basically told me the results were 90% accurate (not true) and that I can just do whatever I want with the information. I’m getting a QUEST test and then a Western Blot if need be but I’m psychologically damaged by this experience and should have never been through this. Similar to EVERYLYWELL, MLB NEEDS TO REMOVE HSV 2 tests from their website. I can’t imagine how many lives they’ve ruined and how many people are walking around thinking they have a virus they don’t. I’m so furious about the experience and the fact that I had to get education through Reddit and the CDC instead of the company I ordered from, that I’m thinking of pursuing legal action when my false positive result is confirmed. This is simply unacceptable. This also caused psychological damage to an ex partner who I had to reach out to for testing. How dare you people do this to the GP and get away with it?!?! Are you not up on what is happening with the CDC guidelines? They literally sent out a letter in January. Have you read it?? Update! Today is 4/16 and I’ve been going through this since 4/4. I DO NOT HAVE HERPES! I will be reporting this to the FDA ASAP! Do NOT BUY THE HSV 2 TEST FROM THIS COMPANY. THEY’RE UNINFORMED AND IT IS INACCURATE. DON’T listen to what they’re saying in this response. There is NO disclaimer on their website. They claim once you test positive you don’t need to re-test. They’re in it for money and not for you! BEWARE!