Andrea
GBEasy and not embarrassing tests. The tests are very well put together with easy instructions. I like that I can test on my own, in my own home without a trip to the doctor. I get piece of mind, and it's not embarrassing like asking the doctor to test and getting judgy views from staff at the doctor office and I save so much money this way! The customer service is amazing when I have questions too. They are very understanding. If you need to test - this is the place to go.
Michael Burke
GBDo not use Do not use. 4 weeks of wasted time. 2 weeks after I ordered I still had not received my order. I messaged in and find out there was a “shipping error” and decided not to inform me. And we’re waiting on me to contact them. There was no error in the address. After reaching out to customer service about replacing it for free they gave me a code to use online for a free test kit as a replacement. The codes they gave me did not work, delaying the process even more. After ordering my replacement kit and still not getting it for OVER 2 more weeks. I was left with no choice but to call and demand a refund. Do not use this company
Josiah Laser
GBOrdering simple, testing even easier! Ordering was nice and quick. Process was easy and straight to the point. I had an issue updating my kit# but I used the chat feature and the associate manually inputted my information/kit within a couple of minutes and I was good to go. Would recommend. Fingers crossed I don't have herpes!
Michael Morsch
GBThe kit was very easy with the detailed… The kit was very easy with the detailed directions. I did have an issue registering my kit online, but their customer support quickly solved my problem. Would no doubt recommend to others!
Becki
GBGreat experience w this company in… Great experience w this company in getting a registration issue resolved. While it shouldn’t have happened in the first place, these things do happen, so it’s great to know there’s such a great safety net in place.