Helps address food intolerance confusion Helped me narrow down foods I need to avoid. Results came in quickly and helped clarify why I am having responses to some foods I used to be able to tolerate. The customer service team is very accessible via chat and helps with registration (should you need additional support). I even was able to request a follow-up consultation to discern my next steps for adjusting my diet and seeing a specialist. Thank you, MyLab Box!

The kit was very easy with the detailed… The kit was very easy with the detailed directions. I did have an issue registering my kit online, but their customer support quickly solved my problem. Would no doubt recommend to others!

Online help for unregistered kit Purchased a test kit (3 months ago) at Walgreens that the clerk failed to activate. Mel walked me through finding my e-receipt and registered the kit remotely for me.

Empowering way to self serve with your health I’m so grateful companies like this exist to help self-serve. There can be such a stigma attached to testing for certain things (and the pain of insurance, scheduling, etc.), and MyLAB Box was so easy. I had to reach out with a clarification and a tracking issue, and it was easy to get help, too.

Seems to be a lot of people have… Seems to be a lot of people have trouble registering their kits, and I did as well. I was assisted promptly by customer service, but if this is a common occurrence the company should look for a permanent resolution to keep these things from happening. Still waiting on my results and it’s been several days.