Great experience w this company in… Great experience w this company in getting a registration issue resolved. While it shouldn’t have happened in the first place, these things do happen, so it’s great to know there’s such a great safety net in place.

Couldn't get my MLB# to register Couldn't get my MLB# to register, it kept telling me "invalid" but did a live chat with Mel - she was a lifesaver, especially since I had already mailed my test sample back in. I appreciate her help!

Help with a 2nd test I gave the Lab 6 stars because Mel helped figure out why my registration would not go forward. I had a second test sent to me after the first one did not have enough blood to test-my fault!. I think your system didn't like that I had another test to register and would not let me use my email to register the 2nd test. Mel got it all worked out! Can't wait for the result. Mel was very kind and understanding.

Pleased with the service I have… Pleased with the service I have received. I appreciate a place where I can economically get tests for things my doctor’s office does not offer or does not think is necessary. Good customer service.

The kit was very easy with the detailed… The kit was very easy with the detailed directions. I did have an issue registering my kit online, but their customer support quickly solved my problem. Would no doubt recommend to others!