Excellent service, twice in a row. Twice I have ordered a table from Spa and Equipment and both times I received excellent service. They are very conscientious about communicating exactly when the product is being shipped and where it is enroute to finally arriving in my office, which only took about 4 days. And I'm very happy with the tables. Thank you!

LOW QUALITY Facial Steamer and Non-existent customer service I purchased the Euro Facial Steamer and was surprised to find that it had a LOUD ticking timer for the steam (that is not listed as so on their website). When I contacted customer support regarding this issue, Ryan's response was, "Surprisingly, I talk to a lot of people who don't mind it! You are welcome to ship it back to us (another $50) and we can sell you the Digital Euro Facial Steamer ($329 + another $50 in shipping). We'll even waive the 15% restocking fee!" Nope, no thank you!! Never again buying from this sham of a company who purposefully leave out info in their descriptions and have NO idea how to design spa products. I'll give away this ticking time-bomb before I ever spend another penny here.

The wait is ridiculous! Easy to order but hard to get what you have already ordered and paid for. This company promises to send your equipment/ order when you sign their senseless documents and send payment, but here I am a week later and my order is just sitting there. It's already been processed and they have it ready to ship but just seem to have a trouble getting UPS to pick it up. Don't waste your time especially if you're working with a deadline, they can't meet that expectation.

I've ordered from them a few times and I'll continue to do so again. I ordered from another company out of Sacramento and they didn't stand behind their cheap, made in China products. An employee at that Sacramento company used my credit card info to order pizza and had it delivered to their home. Lol Decided it was time to find a new company so I used spa and equipment that I found on the internet. I've ordered a few times and only had a problem with one thing but they fixed it immediately. Ed went above and beyond to satisfy this customer. I will continue to do business with this company because of him!!!

Not sure about this company. They collect my payment and then don't ship my equipment. They claim to need an authorization form AFTER they have already taken my payment. They never answer their phone and have only returned my 4th message after I threatened to call the Better Business Bureau. I am not sure about this company. I should have read these reviews first.