Easy Prompt AND friendly service Once I saw the great selection on Skin Act's site,..I knew I would find what I was looking for. Then I was concerned about the shipping out of USA to Canada. The Customer Service/Order department was great to deal with - very knowledgeable and worked with my Customs account to make the shipping care free. I received my Esthetics chair quickly (within a WEEK) and we love the quality! I WILL be purchasing from Skin Act again!

I made a purchase with Spa and… I made a purchase with Spa and equipment and part of the device I purchased broke! I called the company and they asked for a pics of the broken pieces! Very shortly after that I had brand new piece send to me without questions asked! The lady that was helping me was Yolanda Melena. She was so professional and kind and I wish everybody in skin care industry and mostly customer service was as efficient as this wonderful employee of SPA and EQUIPMENT. Excellent job and many many thanks!

Excellent attention Excellent attention, delighted with the service that Ms. Lily offered me, I was directed to make an excellent purchase. Grateful Excelente atención, encantada con el servicio que me ofreció la Sta. Lily, fui orientada a realizar una excelente compra. Muy agradecida

Great customer service! Super super helpful customer service agents dealing with a large order and a product that is on backorder that will ship later than the rest. This company was so easy to work with, very efficient, got back to me when they promised they would. I could not be happier. I know the products I ordered will be fantastic. I ordered 4 Spa Procedure beds and 4 towel warmers from them. I'm sure I'll be back to order more based on this transaction.

Very disappointed I'm very disappointed to hear that after receiving one of the items I ordered and found that it wasn't what I expected and needed to send back, I am being charged a 15% and pay for the return shipping. Had I known before the order was placed and since I am not able to see the item live, I wouldn't have ordered it. So, therefore, I won't be ordering from your company for the simple fear if it isn't right, I'm charged!