Super helpful have responded very… Super helpful have responded very quickly to emails when having issues and have really just gone above and beyond any customer service I’ve ever been in contact with!!! Highly recommend!!

Super quality and service I'm happy to share my positive experience shopping for pet supplies at Frenchie Shop. The customer support service is top notch. When I had a problem, I received prompt and friendly assistance from specialists. They are always open to communication and ready to help in resolving any issues, which is incredibly valuable to me as a buyer. I can't help but mention the excellent quality of the raincoat I received for my Frenchie. Frenchie Shop is a reliable and professional partner for all pet owners. Their high level of service, wide selection, user-friendly website and helpful team of specialists make them your first choice when purchasing pet supplies.

I ordered the wrong size for Gizmo I ordered the wrong size for Gizmo. I contacted customer service and received a prompted notification and response from Sherif, who advised me that a replacement of the correct size will be shipped soon after. Hip Hip hooray, Gizmo's ears will be protected and I won't have to dry off a soggy puppy. He loves the rain!!!

Satisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.

Great customer support Great customer support. We ordered a backpack which upon receiving was unfortunately small. I reached out for a refund, and was offered a new bag instead without needing to send the old one back. The new bag came fine and worked perfectly. Thank you!