Larissa
GBSuper quality and service I'm happy to share my positive experience shopping for pet supplies at Frenchie Shop. The customer support service is top notch. When I had a problem, I received prompt and friendly assistance from specialists. They are always open to communication and ready to help in resolving any issues, which is incredibly valuable to me as a buyer. I can't help but mention the excellent quality of the raincoat I received for my Frenchie. Frenchie Shop is a reliable and professional partner for all pet owners. Their high level of service, wide selection, user-friendly website and helpful team of specialists make them your first choice when purchasing pet supplies.
redheeter
GBWhat an amazing company!!! What an amazing company!!!! My Frenchie is very broad chested and a large would not fit him. I asked to exchange my products and the company graciously asked me to measure him, sent a diagram and is sending me a free replacement. I will shop with them forever! 👏👏👏👏👏👏
Diann Stelter
GBGreat Customer Service… I cannot say enough about the customer service I received from the Frenchie Shop. I ordered a harness based on size guidelines but it did not fit. I emailed customer service and they promptly responded. They also felt I ordered the right size but sent me a smaller size to try. Ariel was the customer service agent that helped me. She did a Great Job and I really appreciate everything that was done. I had ordered from the Frenchie Shop before and will continue to do so based on this experience! Thankyou!
customer
CAoutstanding customer service Frenchie shop is an outstanding company. I got some stuff for my puppy and they came too small. The customer service is very polite and accommodating. They communicated with me and told me what to do. They also responded very quickly. I'm so satisfied with them, I'm definitely shopping from them and recommending them to all my friends and family. Also, the quality of the clothing is great! I just love them all. Thank you Frenchie shop. Keep up the great work you are doing.
Margo Grosberg
EEGreat customer support Great customer support. We ordered a backpack which upon receiving was unfortunately small. I reached out for a refund, and was offered a new bag instead without needing to send the old one back. The new bag came fine and worked perfectly. Thank you!