Roswitha
DEHighly recommended shop The article I ordered for my dog was very nice but it didn‘t suit. I asked for being allowed to send it back. The answer arrived very fast. It needn‘t be sent back and I will get another one in the right size for free. The contact was fantastic and I highly recommend this shop 👍👍👍!
Jenn
GBSatisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.
MB
CAWinter paw footwear! Great choice of apparels and paw wear for frenchies! We ordered winter booths, it took a long time to receive but the problem was Chinese New Year holiday. When we received the product we found that they were too big. We had followed the measuring instruction but should have been more accurate... We contacted Frenchie shop and they were very responsive in dispatching a smaller size at no extra cost! Thank you Frenchie.shop for your attention and excellent customer service!
Lory T.
GBCustomer Service/products They really went above and beyond. Products are beautiful. Jacket is cute and leash looks very posh.
Terri
GBAmazing customer service Amazing customer service! I ordered several items and they did not fit my Frenchie. I reached out to send back for replacement and the customer service team took care of the rest. They even asked for the measurements so they could help size my pup and put her in the best looking outfits. The quality of the items that were delivered were great. I will definitely be buying more in the future.