Winter paw footwear! Great choice of apparels and paw wear for frenchies! We ordered winter booths, it took a long time to receive but the problem was Chinese New Year holiday. When we received the product we found that they were too big. We had followed the measuring instruction but should have been more accurate... We contacted Frenchie shop and they were very responsive in dispatching a smaller size at no extra cost! Thank you Frenchie.shop for your attention and excellent customer service!

Waterproof jacket I really loved the snowsuit for the frenchies, but unfortunately their largest size did not fit my little guy. Customer service was accommodating in helping me find a different item for a one time free of charge exchange. Although I didn't get the item I wanted for my frenchie, I was happy with the timely customer service resolution.

I have been using Frenchie Shop for… I have been using Frenchie Shop for quite a few years and they are Absolutely outstanding in customer service! 5 stars hands down, if I could give 10 I would! Very quick with responses and answering emails. Even offered to mail a FREE product replacement free of charge to EU. Cannot ask for more. Thank you soo much for your kindness and looking after our fur babies...

My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

outstanding customer service Frenchie shop is an outstanding company. I got some stuff for my puppy and they came too small. The customer service is very polite and accommodating. They communicated with me and told me what to do. They also responded very quickly. I'm so satisfied with them, I'm definitely shopping from them and recommending them to all my friends and family. Also, the quality of the clothing is great! I just love them all. Thank you Frenchie shop. Keep up the great work you are doing.