Super helpful have responded very… Super helpful have responded very quickly to emails when having issues and have really just gone above and beyond any customer service I’ve ever been in contact with!!! Highly recommend!!

Great After sales experience After buying the harness, which was lovely, it was too big. I have asked for a smaller size which the customer service department are sending. Great response from The Frenchie Shop. Thank you!

My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

I really didn't like the idea of paying… I really didn't like the idea of paying for a product and it didn't fit, and only getting a fraction of my money returned. I think they should just return the money you spent on that item, not replacing it with another item that is less than what you originally paid. I will be rethinking buying from the Frenchie shop again. I feel bad, but I don't like their return policy.

Frenchie Robot I ordered the Frenchie Robot in October for a Christmas gift. I gave it on Christmas. Upon opening the original box and activated the robot, it did not work. Customer Service refused to send another or refund because of their 14 day return policy. I respect the policy, however, I have never heard of a policy like that for Christmas gifts. Just out the money and the toy.