redheeter
USWhat an amazing company!!! What an amazing company!!!! My Frenchie is very broad chested and a large would not fit him. I asked to exchange my products and the company graciously asked me to measure him, sent a diagram and is sending me a free replacement. I will shop with them forever! ๐๐๐๐๐๐
MB
CAWinter paw footwear! Great choice of apparels and paw wear for frenchies! We ordered winter booths, it took a long time to receive but the problem was Chinese New Year holiday. When we received the product we found that they were too big. We had followed the measuring instruction but should have been more accurate... We contacted Frenchie shop and they were very responsive in dispatching a smaller size at no extra cost! Thank you Frenchie.shop for your attention and excellent customer service!
jin chang
USI bought a pair of French Bulldog bootsโฆ I bought a pair of French Bulldog boots and they sent the correct size, but It is too small. so, want to exchange the bigger size. However, I received a quick response saying they would send a different new pair of boots, and they even offered it for free. I'm so grateful and amazed. Now I've become a customer who trusts the French shop.
Larissa
USSuper quality and service I'm happy to share my positive experience shopping for pet supplies at Frenchie Shop. The customer support service is top notch. When I had a problem, I received prompt and friendly assistance from specialists. They are always open to communication and ready to help in resolving any issues, which is incredibly valuable to me as a buyer. I can't help but mention the excellent quality of the raincoat I received for my Frenchie. Frenchie Shop is a reliable and professional partner for all pet owners. Their high level of service, wide selection, user-friendly website and helpful team of specialists make them your first choice when purchasing pet supplies.
Cassandra Ruiz
USI ordered two items for my brand newโฆ I ordered two items for my brand new Frenchie, a sweater and a jacket. Absolutely adorable!!! The sweater fits great because it stretches but I ordered to small of a size of the โGucciโ jacket. Their customer service is absolutely amazing! They got back to me immediately and asked for his measurements and are sending me out a new one as a one time complementary transaction without sending back the one I ordered. Sad he doesnโt fit the one I ordered him, but I will give it to a good home and I will definitely be ordering a lot more outfits from this amazing company and making sure I measure my pup, right ๐๐๐ผ Thank you Frenchie shop, you guys rock!