I ordered two items for my brand new… I ordered two items for my brand new Frenchie, a sweater and a jacket. Absolutely adorable!!! The sweater fits great because it stretches but I ordered to small of a size of the “Gucci” jacket. Their customer service is absolutely amazing! They got back to me immediately and asked for his measurements and are sending me out a new one as a one time complementary transaction without sending back the one I ordered. Sad he doesn’t fit the one I ordered him, but I will give it to a good home and I will definitely be ordering a lot more outfits from this amazing company and making sure I measure my pup, right 😂🙌🏼 Thank you Frenchie shop, you guys rock!

Super quality and service I'm happy to share my positive experience shopping for pet supplies at Frenchie Shop. The customer support service is top notch. When I had a problem, I received prompt and friendly assistance from specialists. They are always open to communication and ready to help in resolving any issues, which is incredibly valuable to me as a buyer. I can't help but mention the excellent quality of the raincoat I received for my Frenchie. Frenchie Shop is a reliable and professional partner for all pet owners. Their high level of service, wide selection, user-friendly website and helpful team of specialists make them your first choice when purchasing pet supplies.

My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

Super helpful have responded very… Super helpful have responded very quickly to emails when having issues and have really just gone above and beyond any customer service I’ve ever been in contact with!!! Highly recommend!!

Satisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.