What an amazing company!!! What an amazing company!!!! My Frenchie is very broad chested and a large would not fit him. I asked to exchange my products and the company graciously asked me to measure him, sent a diagram and is sending me a free replacement. I will shop with them forever! 👏👏👏👏👏👏

Satisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.

I really didn't like the idea of paying… I really didn't like the idea of paying for a product and it didn't fit, and only getting a fraction of my money returned. I think they should just return the money you spent on that item, not replacing it with another item that is less than what you originally paid. I will be rethinking buying from the Frenchie shop again. I feel bad, but I don't like their return policy.

I bought a pair of French Bulldog boots… I bought a pair of French Bulldog boots and they sent the correct size, but It is too small. so, want to exchange the bigger size. However, I received a quick response saying they would send a different new pair of boots, and they even offered it for free. I'm so grateful and amazed. Now I've become a customer who trusts the French shop.

Great customer support Great customer support. We ordered a backpack which upon receiving was unfortunately small. I reached out for a refund, and was offered a new bag instead without needing to send the old one back. The new bag came fine and worked perfectly. Thank you!