Purchased an $80 item and ended up with… Purchased an $80 item and ended up with an additional $60 in shipping and the over $60 in customs and duty. As a Canadian shopper I would not purchase from you again as this wS way too expensive and not clear up front

Very Satisfied with the site and quality of the products The site is laid out very well. Products are of professional quality and the video's are very helpful and informative. I've been purchasing items on your site for a long time and never had any problems with ordering or receiving my order. One think you could do better on is the shipping costs. It's some times a deal breaker.

Broad selection but navigating could be… Broad selection but navigating could be better. I had to pull out your catalog to find stuff and think I didn’t get to see all. You should group things better. Why are balls not together?

Discount code not working There was a discount code, but every time I tried to apply it, it went to a page that showed an error code. So I just placed the order, since the discount was only good through that day. I did leave a note in my order asking whether the discount could be applied, but I haven't heard back yet.

great site, easy to navigate The pictures & descriptions of the products are excellent. Love that as a professional we have pro pricing & a great amount of industry options. The only thing I was not pleased with was the shipping price. It goes by the amount spent on products - however, my products were small in size & I know that they could not cost almost $19 to ship. I understand that there are certain considerations built into those prices, however, that is still steep. Overall, I was very pleased with the variety of products, brands, & educational material available at this site. I was also happy with the ease of use of the site.