Very concerned that shipping costs are… Very concerned that shipping costs are not known at the time of purchase.

Excessive shipping costs My only objection is the exorbidant shipping costs for the two lightweight items I ordered totalling $36. The shipping was $15 and your policy of determining shipping costs on the total price of the order will discourage many people from ordering items that happen to be less expensive. It ultimately raises the price point of the item itself to be non-competitive with other vendors. And on top of it all, the shipping is just regular UPS ground, rather than a more expedited two or three day. Not a great value.

I have been doing pre-op physical… I have been doing pre-op physical therapy & the practice I go to uses your products. In between appointments I am doing the exercises at home using a belt which actually isn't as efficient & is more difficult. I ordered your Stretch Out Strap a few days ago & it arrived in today's mail. I am so excited. Great product. Great service. Thanks OPTP. I have to go do my exercises now.

Great site Great site! I was looking for a McKenzie Lumbar Roll and found it easily and it was exactly what I needed. Ordering took minutes and I'm well on my way to more comfortable sitting. Everything on the site was easy to understand and my order was completed very quickly and in a timely manner!

Purchased an $80 item and ended up with… Purchased an $80 item and ended up with an additional $60 in shipping and the over $60 in customs and duty. As a Canadian shopper I would not purchase from you again as this wS way too expensive and not clear up front