Comparison charts of products would be useful Product differentiation needs to be clearer. They have so many rollers but difficult to tell them apart. The terminology is also confusing - standard density, medium density, hard, soft etc. A standardized description would help and also a comparison chart of rollers. The videos on product pages are marketing and don't provide useful information. It's amazing how companies with decent products spend on marketing...when useful content could sell the product. Shipping prices are ridiculous. My rating is for the quality of products - their site and customer communications/service can be improved

Great site Great site! I was looking for a McKenzie Lumbar Roll and found it easily and it was exactly what I needed. Ordering took minutes and I'm well on my way to more comfortable sitting. Everything on the site was easy to understand and my order was completed very quickly and in a timely manner!

Excessive shipping costs My only objection is the exorbidant shipping costs for the two lightweight items I ordered totalling $36. The shipping was $15 and your policy of determining shipping costs on the total price of the order will discourage many people from ordering items that happen to be less expensive. It ultimately raises the price point of the item itself to be non-competitive with other vendors. And on top of it all, the shipping is just regular UPS ground, rather than a more expedited two or three day. Not a great value.

great site, easy to navigate The pictures & descriptions of the products are excellent. Love that as a professional we have pro pricing & a great amount of industry options. The only thing I was not pleased with was the shipping price. It goes by the amount spent on products - however, my products were small in size & I know that they could not cost almost $19 to ship. I understand that there are certain considerations built into those prices, however, that is still steep. Overall, I was very pleased with the variety of products, brands, & educational material available at this site. I was also happy with the ease of use of the site.

Helpful staff I called in to get a recommendation for a product to alleviate the symptoms of my plantar fasciitis. The woman on the phone was very helpful and the product she recommended was one of their cheapest options (half balls) and it works great for me. Will definitely purchase from OPTP again!