just. awesome! I ordered a few items from Pet Fancy, and they are even better then expected! All of the items are very well made with high quality materials. The ordering process was easy and very fast. Thrilled with my order and Pet Fancy will now be my go to for anything pet related!! LOVE!!

Customer service impressive! When Sophie's harness arrived it was too large, I ordered based on the measuring table. It was an issue because she and I were leaving to go out of town, and I needed to correct size by the following Thursday. So customer service expedited shipping at no charge to me, and sent me the next size down. They also included a return shipping label. Thanks for doing this, her safety is a priority. Also, just a side note, I have two trucks, a 1997 GMC Sierra that I owned since it was new, and a 2014 Yukon. The seat belts in the '97 require an extension, the '14 Yukon has belts that are much longer, so it doesn't need a seat belt extension. Sophie is a larger dog, so requires a longer seat belt than smaller dogs.

great service! Amazing experience. The product I ordered was on back order. Not only did I receive an update (and apologies) from them (and it was only ! week after I'd ordered!), they expedited delivery once it came in (shortly after the email update). MANY companies could learn a LOT from PetFancy! Their service will keep me coming back!

Amazing service I want to thank you for such service! I was looking for the yummy food bowls in blueberry for my dogs. Being that I was scrambling to two of them, I immediately purchase them. Your communication was great and they arrived soone than expected! I highly give you 5 stars for impeccable service! Will be on my favorite vendors for my pets...great job!

Uninformed and Late My order was marked as "processing" for over a week. No response or information. Made phone call to see where my order was and was sent to an anonymous voice mail. I was never given any good explanations on where my order was or why it was late. Eventually it did arrive, unexpected, in time for Christmas. I would not do business with them again.