XL Sling bag My item was backordered so I knew it would take a while to arrive. Luckily it arrived in time for a trip we were taking and our dog fit perfectly in it. The bag is sturdy and she felt safe and secure in it. It is made very well and I will be ordering one for a friend. Thank you!

Customer service impressive! When Sophie's harness arrived it was too large, I ordered based on the measuring table. It was an issue because she and I were leaving to go out of town, and I needed to correct size by the following Thursday. So customer service expedited shipping at no charge to me, and sent me the next size down. They also included a return shipping label. Thanks for doing this, her safety is a priority. Also, just a side note, I have two trucks, a 1997 GMC Sierra that I owned since it was new, and a 2014 Yukon. The seat belts in the '97 require an extension, the '14 Yukon has belts that are much longer, so it doesn't need a seat belt extension. Sophie is a larger dog, so requires a longer seat belt than smaller dogs.

Puppia Soft Mesh Dog Harness Color Red The customer service from PetFancy was perfect. However, the harness itself didn't fit, because the opening for the head was just a little too small. I ordered the harness based on the other measurements, but there was no request for a head measurement. I don't think PetFancy is responsible at all for this problem -- it's the company that offered the harness for sale -- Puppia. I would buy from PetFancy again, but probably not an item from Puppia. Thanks so much!

Love Pet Fancy Pet Fancy has a great selection and great prices. The staff is incredibly helpful, patient, and has great communication. Would buy from again! My whole family, and our cat, love his new ModKat Litter box! Thank you Pet Fancy!

First time purchase - Great experience Purchased a Sleepypod for my cat and it arrived much sooner than I expected which was great! Came properly packaged and was exactly what I ordered. I found that they had the best pricing after doing some research and the ordering process was straightforward, making it a simple and pleasant transaction. I would definitely use PetFancy again in the future.