Quality products and quality service I stumbled onto Pet Fancy via a Google search and I'm delighted I found them. (My pooch shares my enthusiasm.) I don't know who I dealt with the gal who handled my order was most attentive and professional. My order arrived promptly and there were no surprises. Just what I ordered. (A dog harness.) It's wonderful to find a source that is reliable and whose prices are more than competitive.

great service! Amazing experience. The product I ordered was on back order. Not only did I receive an update (and apologies) from them (and it was only ! week after I'd ordered!), they expedited delivery once it came in (shortly after the email update). MANY companies could learn a LOT from PetFancy! Their service will keep me coming back!

Great Follow Up Service Purchased an iFetch-Too ball launcher for my Airedale terrier. Came with out a charger. Called and received a charger in just two days. No fault of PetFancy but they made it right. Great Service on a $200 purchase.

Puppia Soft Mesh Dog Harness Color Red The customer service from PetFancy was perfect. However, the harness itself didn't fit, because the opening for the head was just a little too small. I ordered the harness based on the other measurements, but there was no request for a head measurement. I don't think PetFancy is responsible at all for this problem -- it's the company that offered the harness for sale -- Puppia. I would buy from PetFancy again, but probably not an item from Puppia. Thanks so much!

First time purchase - Great experience Purchased a Sleepypod for my cat and it arrived much sooner than I expected which was great! Came properly packaged and was exactly what I ordered. I found that they had the best pricing after doing some research and the ordering process was straightforward, making it a simple and pleasant transaction. I would definitely use PetFancy again in the future.