I purchased the Happy Light a few weeks… I purchased the Happy Light a few weeks ago, but am trying to return it and the company has stopped responding in the matter. I asked for a refund and they countered to offer a replacement. When I replied confirming that I simply want to return it for a refund, I got no further reply. I have initiated communication 2 more times to jo avail. This is only the 2nd time I have ever written a negative review of an experience with a company.

Superb level of customer service! I ordered light therapy equipment as a gift for somebody. When Verilux determined they were out of that model, they offered to send this person a more expensive model. I accepted this offer but was worried that because of the delay involved in this email exchange the gift may not arrive in time for Xmas. Verilux then unsolicitedly sent it by express mail. i am very impressed by this level of service! (The item is not for my use and it takes some time to obtain therapeutic effect, so i can't comment on its effectiveness.)

Overpriced, Defective, Inferior Product I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The quality of the lamp doesn't merit the $129.99 cost. I couldn't return it and I wasn't given any partial refund for an inferior product. I left an honest review on their website that wasn't posted. The website only features 5 star reviews.

Caution........how is your product being shipped? Upon receiving my purchase, I was hopeful nothing was damaged. The packaging was very “brow-beaten”. Luckily everything was safe. It’s disappointing my purchase didn’t mean that much to the carrier.

Small size, Big bright! Small size light that shines very brightly. I have a much bigger sun lamp from 10 years ago but the LEDs in the Happy Light are fantastically comparable. EVERYONE who received it as a gift was beyond thrilled and continues to enjoy the lights often.