Superb level of customer service! I ordered light therapy equipment as a gift for somebody. When Verilux determined they were out of that model, they offered to send this person a more expensive model. I accepted this offer but was worried that because of the delay involved in this email exchange the gift may not arrive in time for Xmas. Verilux then unsolicitedly sent it by express mail. i am very impressed by this level of service! (The item is not for my use and it takes some time to obtain therapeutic effect, so i can't comment on its effectiveness.)

I received excellent service on my… I received excellent service on my first order, despite having mistakenly ordered stands which I did not need to support my happy lights. Verilux allowed me to return the stands and reminded me that this was part of their 30-day return satisfaction guarantee. Meanwhile, I am enjoying the lights daily.

Ordered Jan 10th Ordered Jan 10th, Cleared US/Canada customs Jan.17th at which time no longer able to track. Delivered to my home by Canada Post Jan. 24th. Considering the absolutely horrible weather in most of central and Eastern USA and Canada, this was excellent delivery service to Vancouver Island in B.C. Thank you.

I ordered floor lamp on a Friday… I ordered floor lamp on a Friday evening on December 14th. Gave me estimated arrival date on the 24th. I was concerned that it would not arrive in time for Christmas gift. The ordered shipped on 17th and I received regular emails update shipment during the week. I received the floor lamp today and wrapped it and it is under tree for opening on Christmas morning. Verilux makes quality product and I would purchase product from them again. J Scott

Great All Around Experience! Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!