Peter
GBI could not have a more convivial… I could not have had a more convivial experience when seeking to repair a lamp that was discarded by a neighbor after what was obviously an accidental mishap. The lamp was too enticing to not rescue. After searching I located the website and the parts needed to make the repairs. I am using the lamp at this very moment and am considering ordering a desk lamp of a like stile (the repaired item is a floor lamp).
cathy prochaska
GBI have only used the happy light for a… I have only used the happy light for a week now but I can already feel a difference. My feeling of lethargy is gone. I really like that I can choose for the type of light and that there are 3 brightness settings. It is also nice that I can buy replacement bulbs if needed. I had recommended this product to 2 friends who also need light therapy based on the manufacture's business reputation before I even started using the light. My recommendation stands firm.
Marc Feder
GBStellar Customer Service We've used our Verilux "Happy Light" for years and replaced the bulb once getting years-more benefit. More recently we updated to the newest version and love it with its improved design & 3 settings. Most impressive was their Customer Service Representative who not only fulfilled our request but also followed up with a light-hearted email confirmation.
Imge Reyhan
GBI’m really surprised by good reviews… I’m really surprised by good reviews about customer service! İf you have a return or a normal problem that can actually be solved by automatic support emails, go for it.But if not, you are all alone after your purchase. I’ve read good reviews about this product and instead of ordering any other brand from uk, l wanted to go for this and ordered to my friend who was gonna be in us for for 10 days. I’ve contacted the company to explain this but still the order arrived so late( don’t understand how) my friend returned and l ended up paying that much money and not recieving my order. I’ve been writing the customer support to get a refund but they don’t even bother reading customer mails, they keep on sending me automatic support emails saying that ‘’ pack the item in its original packing and send it back’ .For god sake, how can l even send a product that l haven’t even recieved!!! Can you at least read the customer emails than send a meaningful reply🙈Worst decision ever ordering from them. İts not about me having a personal issue, its the quality of the service you will get. There are many other good brands for sad lamps ,buy from them at least you’ll have a better support there is a problem!!
Deborah from Canyon, TX
GBCaution........how is your product being shipped? Upon receiving my purchase, I was hopeful nothing was damaged. The packaging was very “brow-beaten”. Luckily everything was safe. It’s disappointing my purchase didn’t mean that much to the carrier.