William Carr
GBI purchased a pair of LISENCLEAR… I purchased a pair of LISENCLEAR hearing devices on 10/26/2017 due to continued calls- ORD- 000181695 from 300 Bull St. Ste 200 Savannah GA 31401- I am NOT happy or satisfied with these devices as they are NOT the aids indicated in the purchase- The right unit is a little better than the left but in having a Dr. Audiologist review these devices he indicated that they are NOT hearing aids but amps- I have not made a lot of contacts with Mr. Jerrod M. Johnson Marketing Manager or Tracy Young Owner as they have never been available to me-
Marshall
GBInitial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?
Harrison M Rose
GBExcellent for its price For its price, the ListenClear product is excellent. It can certainly be improved, but likely at a much higher cost. However, one improvement that shouldn't cost that much would be Bluetooth connectivity. Another would be to reduce the size of the remote control, which is a nice feature as is. Especially worth noting is the extremely high quality of the customer service responses that I have received. They could be a model for other consumer electronics companies.
Jeanne A Randall
GBAMAZING customer service..... AMAZING customer service...... the hearing aids are wonderful! I hear birds singing and actually heard my dog walking down the hallway...... I can sit in my office and hear the dryer buzz the end of the cycle (two rooms away)and yet conversations are not uncomfortably loud. I wish I had heard about these hearing aids years ago!!!
J. Marshall
GBListenClear is a great company ListenClear is a great company with a great product! Everyone was helpful, patient and honest from the very first phone call, through questions and concerns we had months later. Every issue that my 94 year old mom has had, has been dealt with quickly and easily to wverone’s Satisfaction. I highly recommend this company and their product!