Marshall
GBInitial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?
Kerry Newell
GBHearing aids are great Hearing aids are great. I did have to return them because the remote went bad. Representative was extremely helpful and, after walking me through some possible fixes, she said they would replace the entire package. Even emailed postage-free return label. I am awaiting new set. Extremely pleasant and helpful representatives. No problem or hassle involved.
Joyce Tatsch
GBI have not used them much because I… I have not used them much because I just forget to put them. They really do help to clarify what I am hearing with out them when people talked it sounds garbled and I have to use closed captioning on TV we'll see AIDS I don't have to do that they seem to be doing a pretty good job
Harrison M Rose
GBExcellent for its price For its price, the ListenClear product is excellent. It can certainly be improved, but likely at a much higher cost. However, one improvement that shouldn't cost that much would be Bluetooth connectivity. Another would be to reduce the size of the remote control, which is a nice feature as is. Especially worth noting is the extremely high quality of the customer service responses that I have received. They could be a model for other consumer electronics companies.
Jeanne A Randall
GBAMAZING customer service..... AMAZING customer service...... the hearing aids are wonderful! I hear birds singing and actually heard my dog walking down the hallway...... I can sit in my office and hear the dryer buzz the end of the cycle (two rooms away)and yet conversations are not uncomfortably loud. I wish I had heard about these hearing aids years ago!!!