Difficulty when return product and funds taken My experience when I wanted to return the product unopened was horrible. I received a return label but no return envelope. Finally glued it back together and sent it back. I was told I could hold onto it longer to try them but now they took the funds from my boyfriends account and said it was after the 30 day free trial. I never opened or used the product. Beware! Hard to belief mine is the only negative review?

Hearing aids are great Hearing aids are great. I did have to return them because the remote went bad. Representative was extremely helpful and, after walking me through some possible fixes, she said they would replace the entire package. Even emailed postage-free return label. I am awaiting new set. Extremely pleasant and helpful representatives. No problem or hassle involved.

I have not used them much because I… I have not used them much because I just forget to put them. They really do help to clarify what I am hearing with out them when people talked it sounds garbled and I have to use closed captioning on TV we'll see AIDS I don't have to do that they seem to be doing a pretty good job

It took me a long time to like the… It took me a long time to like the listen clear, it still annoying to hear the pitchy sound until now. You will keep presssing the black button until you will get the exact volume you want, there’s no number that you see, sometimes you’re in a rush that will have no patience to use it. Not 100% satisfied

I was totally satisfied with my… I was totally satisfied with my experience with the person I talked with. She knew her products and was very helpful when asked about an update hearing aid. The thing that didn’t make the company five stars is that she told me replacement hearing aid would be here in 3 days it’s has been 3 working days and one week end. If my math is correct that is 5 days and counting.