Marie Barnes Stoxen
GBDifficulty when return product and funds taken My experience when I wanted to return the product unopened was horrible. I received a return label but no return envelope. Finally glued it back together and sent it back. I was told I could hold onto it longer to try them but now they took the funds from my boyfriends account and said it was after the 30 day free trial. I never opened or used the product. Beware! Hard to belief mine is the only negative review?
Jeff Jones
GBWish I’d never bought these- just went… Wish I’d never bought these- just went to COSTCO for a free (if you’re a member) VERY comprehensive hearing test and evaluation. I can literally hear TWICE as well with my new ones as these generic ListenClear aids. DON’T GET THEM! Go to Costco. Costco consistently has great reviews from Consumer Reports and other reviews. And they are $1300 for a pair, way cheaper than LC
Joyce Tatsch
GBI have not used them much because I… I have not used them much because I just forget to put them. They really do help to clarify what I am hearing with out them when people talked it sounds garbled and I have to use closed captioning on TV we'll see AIDS I don't have to do that they seem to be doing a pretty good job
Sandy Sims
GBI have had difficulty with this company… I have had difficulty with this company the whole 4 years that I have worn their hearing aids. To begin with, I was told when I first bought them and set up a payment plan that I would have insurance on them after I paid the full amount and only needed to continue paying $10 a month to keep insurance. That was a lie. After I finished paying after 2 years, I called to check on the insurance and was told there was no insurance. Then after a few months, my right hearing aid began to crackle and when I called the customer service they said I needed a new wire. $75 and they shipped it to me but it took about a 3 weeks. After a few more months, I needed another wire and another $75 and this time it took about 6 weeks for me to receive it. Every time I would call, they said they were shipping it that day. But no wire. Finally, I received it but it wasn't but about 6 more months I needed a wire for my left hearing aid. But this was a surprise. I received it rather quickly, but it didn't work. The new wire crackled. And when I called, they said to send the whole hearing aid. Boy, I should not have done that. They have kept it for over a month and I have called and left messages many times. 2 weeks ago, I finally had a person answer and he said he was sending it out that day. Well, I still do not have it. As it turned out, my hearing aid had been shipped to my old address. The person who lived there had opened it and sat my hearing aid on top of the box of mailboxes. I had gone over there twice and did not see it setting there as it is so small. But the second time I thought it might have come in a flat envelope so I looked on top of the mailboxes and there it was. Still it took over a month for them to ship it to me and to the wrong address. Not sure if I will stay with this company after so many problems.
Doris Watson
GBIt is so wonderful to hear again… It is so wonderful to hear again especially @ church when our wonderful soloist sing! I could not afford $5,000-8,000 that local providers were charging! My provider only allowed us to go to 1 provider & offered $2,000 but would not cover my hearing aides! Not fair!! Your customer service is great! Helpful and Knowledgeful!! Thank you Again! You have changed my life!!