Lee Evans
GBI'm on a fixed income This company is a Scam! The product is worthless, yet, due to my fixed income status I'll be paying for them for another 2 years before I can afford to replace them! I've sent them back several times with an updated hearing exam, still no adjustment, nor do they fit my ears. I'm resigned to being deaf - I've had these for 2 years and have my banking acct. deleted for their payment each month - only half paid for! I did wear them 10 times to satisfy my friends and family, but they knew I couldn't hear with them better than before, and of course during the 2 years since I've had them my hearing has deteriorated significantly! I've been scammed, I hope no one else gets similarly scammed, stay clear of this company!
Ann B Bechtel
GBI would recomend listen clear I would recomend listen clear. So far listen clear has been honest with me and very helpful adjusting my hearing aids for optimum sound and quality. I just wished they had away to offer us an online account so that we could reorder tips and batteries without making a phone call.
Sandy Sims
GBI have had difficulty with this company… I have had difficulty with this company the whole 4 years that I have worn their hearing aids. To begin with, I was told when I first bought them and set up a payment plan that I would have insurance on them after I paid the full amount and only needed to continue paying $10 a month to keep insurance. That was a lie. After I finished paying after 2 years, I called to check on the insurance and was told there was no insurance. Then after a few months, my right hearing aid began to crackle and when I called the customer service they said I needed a new wire. $75 and they shipped it to me but it took about a 3 weeks. After a few more months, I needed another wire and another $75 and this time it took about 6 weeks for me to receive it. Every time I would call, they said they were shipping it that day. But no wire. Finally, I received it but it wasn't but about 6 more months I needed a wire for my left hearing aid. But this was a surprise. I received it rather quickly, but it didn't work. The new wire crackled. And when I called, they said to send the whole hearing aid. Boy, I should not have done that. They have kept it for over a month and I have called and left messages many times. 2 weeks ago, I finally had a person answer and he said he was sending it out that day. Well, I still do not have it. As it turned out, my hearing aid had been shipped to my old address. The person who lived there had opened it and sat my hearing aid on top of the box of mailboxes. I had gone over there twice and did not see it setting there as it is so small. But the second time I thought it might have come in a flat envelope so I looked on top of the mailboxes and there it was. Still it took over a month for them to ship it to me and to the wrong address. Not sure if I will stay with this company after so many problems.
Maria Solis
GBVery great employee representative… Very great employee representative .Knowledgeable and polite .The 45 trial gave us time to grade the hearing aids well.My husband enjoys hearing concerts and groups in conversation more now .Thanks again for you discounted price since we paid in full!I would like a warranty in writing if we could get one
Jerry L Niichel
GBOne of the biggest mistake of my life. One of the biggest mistake of my life.. Have since learned make sure you get a hearing test before buying hearing devices.. Struggled to get a proper setting on these devices.. Attended my grand childrens concerts and sounded like was in a barrel... Not a expert but my opinion they are no more than amplifiers... Any one interested I would gladly sell you mine at a discount... Only used for at the most a couple of months... Now have Beltone that a professional hearing test said I needed and what a magnificent difference at way less money because supolement insurance helps.