I have had difficulty with this company… I have had difficulty with this company the whole 4 years that I have worn their hearing aids. To begin with, I was told when I first bought them and set up a payment plan that I would have insurance on them after I paid the full amount and only needed to continue paying $10 a month to keep insurance. That was a lie. After I finished paying after 2 years, I called to check on the insurance and was told there was no insurance. Then after a few months, my right hearing aid began to crackle and when I called the customer service they said I needed a new wire. $75 and they shipped it to me but it took about a 3 weeks. After a few more months, I needed another wire and another $75 and this time it took about 6 weeks for me to receive it. Every time I would call, they said they were shipping it that day. But no wire. Finally, I received it but it wasn't but about 6 more months I needed a wire for my left hearing aid. But this was a surprise. I received it rather quickly, but it didn't work. The new wire crackled. And when I called, they said to send the whole hearing aid. Boy, I should not have done that. They have kept it for over a month and I have called and left messages many times. 2 weeks ago, I finally had a person answer and he said he was sending it out that day. Well, I still do not have it. As it turned out, my hearing aid had been shipped to my old address. The person who lived there had opened it and sat my hearing aid on top of the box of mailboxes. I had gone over there twice and did not see it setting there as it is so small. But the second time I thought it might have come in a flat envelope so I looked on top of the mailboxes and there it was. Still it took over a month for them to ship it to me and to the wrong address. Not sure if I will stay with this company after so many problems.

ListenClear is a great company ListenClear is a great company with a great product! Everyone was helpful, patient and honest from the very first phone call, through questions and concerns we had months later. Every issue that my 94 year old mom has had, has been dealt with quickly and easily to wverone’s Satisfaction. I highly recommend this company and their product!

I have not used them much because I… I have not used them much because I just forget to put them. They really do help to clarify what I am hearing with out them when people talked it sounds garbled and I have to use closed captioning on TV we'll see AIDS I don't have to do that they seem to be doing a pretty good job

Excellent for its price For its price, the ListenClear product is excellent. It can certainly be improved, but likely at a much higher cost. However, one improvement that shouldn't cost that much would be Bluetooth connectivity. Another would be to reduce the size of the remote control, which is a nice feature as is. Especially worth noting is the extremely high quality of the customer service responses that I have received. They could be a model for other consumer electronics companies.

Very great employee representative… Very great employee representative .Knowledgeable and polite .The 45 trial gave us time to grade the hearing aids well.My husband enjoys hearing concerts and groups in conversation more now .Thanks again for you discounted price since we paid in full!I would like a warranty in writing if we could get one