J. Marshall
GBListenClear is a great company ListenClear is a great company with a great product! Everyone was helpful, patient and honest from the very first phone call, through questions and concerns we had months later. Every issue that my 94 year old mom has had, has been dealt with quickly and easily to wverone’s Satisfaction. I highly recommend this company and their product!
Michael J Galegor
GBI was totally satisfied with my… I was totally satisfied with my experience with the person I talked with. She knew her products and was very helpful when asked about an update hearing aid. The thing that didn’t make the company five stars is that she told me replacement hearing aid would be here in 3 days it’s has been 3 working days and one week end. If my math is correct that is 5 days and counting.
Marshall
GBInitial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?
Caroline Biggs
GBThrilled with my surprise gift for my beloved mother. I purchased a Listening device for my mother as a gift. I have been very impressed with Listen Clear Customer Service on every occasion in which I've had questions or needed direction on using the new device. Excellent service is hard to come by these days. Thank you, Listen Clear, for making this indescribable gift of hearing a smooth transition for both daughter and mother.
Harrison M Rose
GBExcellent for its price For its price, the ListenClear product is excellent. It can certainly be improved, but likely at a much higher cost. However, one improvement that shouldn't cost that much would be Bluetooth connectivity. Another would be to reduce the size of the remote control, which is a nice feature as is. Especially worth noting is the extremely high quality of the customer service responses that I have received. They could be a model for other consumer electronics companies.