Initial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?

Excellent for its price For its price, the ListenClear product is excellent. It can certainly be improved, but likely at a much higher cost. However, one improvement that shouldn't cost that much would be Bluetooth connectivity. Another would be to reduce the size of the remote control, which is a nice feature as is. Especially worth noting is the extremely high quality of the customer service responses that I have received. They could be a model for other consumer electronics companies.

Very great employee representative… Very great employee representative .Knowledgeable and polite .The 45 trial gave us time to grade the hearing aids well.My husband enjoys hearing concerts and groups in conversation more now .Thanks again for you discounted price since we paid in full!I would like a warranty in writing if we could get one

Hearing aids are great Hearing aids are great. I did have to return them because the remote went bad. Representative was extremely helpful and, after walking me through some possible fixes, she said they would replace the entire package. Even emailed postage-free return label. I am awaiting new set. Extremely pleasant and helpful representatives. No problem or hassle involved.

Wish I’d never bought these- just went… Wish I’d never bought these- just went to COSTCO for a free (if you’re a member) VERY comprehensive hearing test and evaluation. I can literally hear TWICE as well with my new ones as these generic ListenClear aids. DON’T GET THEM! Go to Costco. Costco consistently has great reviews from Consumer Reports and other reviews. And they are $1300 for a pair, way cheaper than LC