Marshall
GBInitial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?
Joyce Tatsch
GBI have not used them much because I… I have not used them much because I just forget to put them. They really do help to clarify what I am hearing with out them when people talked it sounds garbled and I have to use closed captioning on TV we'll see AIDS I don't have to do that they seem to be doing a pretty good job
Jeanne A Randall
GBAMAZING customer service..... AMAZING customer service...... the hearing aids are wonderful! I hear birds singing and actually heard my dog walking down the hallway...... I can sit in my office and hear the dryer buzz the end of the cycle (two rooms away)and yet conversations are not uncomfortably loud. I wish I had heard about these hearing aids years ago!!!
Kerry Newell
GBHearing aids are great Hearing aids are great. I did have to return them because the remote went bad. Representative was extremely helpful and, after walking me through some possible fixes, she said they would replace the entire package. Even emailed postage-free return label. I am awaiting new set. Extremely pleasant and helpful representatives. No problem or hassle involved.
Doris Watson
GBIt is so wonderful to hear again… It is so wonderful to hear again especially @ church when our wonderful soloist sing! I could not afford $5,000-8,000 that local providers were charging! My provider only allowed us to go to 1 provider & offered $2,000 but would not cover my hearing aides! Not fair!! Your customer service is great! Helpful and Knowledgeful!! Thank you Again! You have changed my life!!