I have had difficulty with this company… I have had difficulty with this company the whole 4 years that I have worn their hearing aids. To begin with, I was told when I first bought them and set up a payment plan that I would have insurance on them after I paid the full amount and only needed to continue paying $10 a month to keep insurance. That was a lie. After I finished paying after 2 years, I called to check on the insurance and was told there was no insurance. Then after a few months, my right hearing aid began to crackle and when I called the customer service they said I needed a new wire. $75 and they shipped it to me but it took about a 3 weeks. After a few more months, I needed another wire and another $75 and this time it took about 6 weeks for me to receive it. Every time I would call, they said they were shipping it that day. But no wire. Finally, I received it but it wasn't but about 6 more months I needed a wire for my left hearing aid. But this was a surprise. I received it rather quickly, but it didn't work. The new wire crackled. And when I called, they said to send the whole hearing aid. Boy, I should not have done that. They have kept it for over a month and I have called and left messages many times. 2 weeks ago, I finally had a person answer and he said he was sending it out that day. Well, I still do not have it. As it turned out, my hearing aid had been shipped to my old address. The person who lived there had opened it and sat my hearing aid on top of the box of mailboxes. I had gone over there twice and did not see it setting there as it is so small. But the second time I thought it might have come in a flat envelope so I looked on top of the mailboxes and there it was. Still it took over a month for them to ship it to me and to the wrong address. Not sure if I will stay with this company after so many problems.

One of the biggest mistake of my life. One of the biggest mistake of my life.. Have since learned make sure you get a hearing test before buying hearing devices.. Struggled to get a proper setting on these devices.. Attended my grand childrens concerts and sounded like was in a barrel... Not a expert but my opinion they are no more than amplifiers... Any one interested I would gladly sell you mine at a discount... Only used for at the most a couple of months... Now have Beltone that a professional hearing test said I needed and what a magnificent difference at way less money because supolement insurance helps.

Initial service was prompt and… Initial service was prompt and responsive. It would help to have online resources available for any problem resolution or to acquire parts and service. Currently as I know all customer services are only available through phone contact. This was my experience when I had to have a connector replaced for one hearing aid. My needs were handled efficiently but online contact would have been more convenient. Now I need ear bud replacements. How do I contact ListenClear?

Satisfied customer. Skeptical about buying without seeing product. Used trial period to check them out. Very pleased. Fit well, comfortable. Felt these would meet my needs into the future. Made the investment. Great customer support. Monthly charge is easy to meet.

It is so wonderful to hear again… It is so wonderful to hear again especially @ church when our wonderful soloist sing! I could not afford $5,000-8,000 that local providers were charging! My provider only allowed us to go to 1 provider & offered $2,000 but would not cover my hearing aides! Not fair!! Your customer service is great! Helpful and Knowledgeful!! Thank you Again! You have changed my life!!