AMAZING customer service..... AMAZING customer service...... the hearing aids are wonderful! I hear birds singing and actually heard my dog walking down the hallway...... I can sit in my office and hear the dryer buzz the end of the cycle (two rooms away)and yet conversations are not uncomfortably loud. I wish I had heard about these hearing aids years ago!!!

Hearing aids are great Hearing aids are great. I did have to return them because the remote went bad. Representative was extremely helpful and, after walking me through some possible fixes, she said they would replace the entire package. Even emailed postage-free return label. I am awaiting new set. Extremely pleasant and helpful representatives. No problem or hassle involved.

I have had difficulty with this company… I have had difficulty with this company the whole 4 years that I have worn their hearing aids. To begin with, I was told when I first bought them and set up a payment plan that I would have insurance on them after I paid the full amount and only needed to continue paying $10 a month to keep insurance. That was a lie. After I finished paying after 2 years, I called to check on the insurance and was told there was no insurance. Then after a few months, my right hearing aid began to crackle and when I called the customer service they said I needed a new wire. $75 and they shipped it to me but it took about a 3 weeks. After a few more months, I needed another wire and another $75 and this time it took about 6 weeks for me to receive it. Every time I would call, they said they were shipping it that day. But no wire. Finally, I received it but it wasn't but about 6 more months I needed a wire for my left hearing aid. But this was a surprise. I received it rather quickly, but it didn't work. The new wire crackled. And when I called, they said to send the whole hearing aid. Boy, I should not have done that. They have kept it for over a month and I have called and left messages many times. 2 weeks ago, I finally had a person answer and he said he was sending it out that day. Well, I still do not have it. As it turned out, my hearing aid had been shipped to my old address. The person who lived there had opened it and sat my hearing aid on top of the box of mailboxes. I had gone over there twice and did not see it setting there as it is so small. But the second time I thought it might have come in a flat envelope so I looked on top of the mailboxes and there it was. Still it took over a month for them to ship it to me and to the wrong address. Not sure if I will stay with this company after so many problems.

I purchased a pair of LISENCLEAR… I purchased a pair of LISENCLEAR hearing devices on 10/26/2017 due to continued calls- ORD- 000181695 from 300 Bull St. Ste 200 Savannah GA 31401- I am NOT happy or satisfied with these devices as they are NOT the aids indicated in the purchase- The right unit is a little better than the left but in having a Dr. Audiologist review these devices he indicated that they are NOT hearing aids but amps- I have not made a lot of contacts with Mr. Jerrod M. Johnson Marketing Manager or Tracy Young Owner as they have never been available to me-

Satisfied customer. Skeptical about buying without seeing product. Used trial period to check them out. Very pleased. Fit well, comfortable. Felt these would meet my needs into the future. Made the investment. Great customer support. Monthly charge is easy to meet.