The staff at this office are very… The staff at this office are very friendly and professional. I know that I am in good hands with them. The hearing aid technology is very cool! I love that whenever I make or receive a phone call on my iPhone, listen to music, or play a video game, the sound goes thru both of my hearing aids! The hearing aids are like having a set of wireless earbuds!

So many problems So many problems, where to start. The mini mic does not work. It stays on for five to ten minutes and then shuts down. Actually green light is still blinking, but sound is not transmitted. My first mini mike was returned for this reason. Replacement is no better. Thrive- oh bother. Often stops recognizing my aids. Sometimes recognizes one ear and some times the other. Today while using data on my I phone 7 my hearing aids turned off. Back on when I stopped using data. I’ve had these for greater than a month but will return them as defective products, not because I don’t like them. I chose these for the mike capability. I count on them to make my world bigger- classes, church, etc. the performance is not acceptable.

Since upgrading to an Apple I-Phone 11 Since upgrading to an Apple I-Phone 11, had constant problems with aids dropping off one ear or the other. Technician is working with me trying to resolve this problem. Also, I cannot pair my phone with the bluetooth device on my truck radio while it's paired to my aids??? This is getting to be very frustrating.

Staff at NuEar… I have visited the NuEar office with my husband several times. I have no problem with the product, but want to commend the staff at the Marion, Illinois, especially April Campbell. She is the kindest, most patient person while being professional. The day we were there, she was accepting calls for three offices, due to vacations and lack of staff. She managed everything with patience, and kindness. She deserves a raise!

Im very happy with products I am very happy with the new Circa products. The patients can tell a difference on the clarity of speech and sound and noise reduction. It is real nice to be able to utilize a remote from their existing device to help with ease of changing memories and volume. The rechargeable has also been a game changer for many patients that have hard time changing batteries. ,