Joyce
GBWhen they are working they are great When they are working they are great! However, daily and up to three times a day my husband has to sink them up to the app on his iPhone. He has brought them back to the Hearing Lab multiple times. Sometimes he is without them for 7 to 10 days before getting them back. Very frustrating. He just got them back yesterday after having them out for repair for 10 days. After just two hours of wearing them, he had to sink them up again. When paying $7,000 for them, we would not expect to have this much trouble.
M Brewster
GBNuEar has the best customer service NuEar has the best customer service. They go the extra mile when it comes to hearing aid delivery and repair. We have been working with NuEar for 13 years and our customers are very satisfied.
Joanne Russo
GBAfter spending $7,000 on these hearing … After spending $7,000 on these hearing aids I am not satisfied at all. The connection to my iPhone is of poor quality to no quality. I am very unhappy and feel ripped off. I went to the hearing center where I bought these worthless aids but only get to talk to the tech who doesn’t follow up. The actual hearing professionals I can’t get a hold of during the COVID time but actually it is your product. You should be ashamed of taking our money and not backing up your product. You should provide replacements for me but you won’t.
Mark
GBHave had nothing but problems with the… Have had nothing but problems with the hearing aids. I'm constantly taking them in because they just stop working. They have been worked on and replaced several times. Half the time I still dont hear that well with them. Would not recommend them. For $5000.00 they should be a better product.
customer
GBWe have been working with NuEar since… We have been working with NuEar since the beginning. They are amazing. Everyone there works as a team and is always willing to help you out no matter what the situation is. The team at NuEar truly cares about it's partners and their family. I could not imagine being a part of any other network. NuEar stands way above the rest.