NuEar

6700 Washington Ave S, 55344, Eden Prairie, United States
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3.20
Based on 20 Reviews

5

35.00%

4

15.00%

3

15.00%

2

5.00%

1

30.00%
About NuEar

Hearing Independence guides everything we do. It's not only what we strive to provide each person who walks through the door, it's what makes us different from other hearing healthcare providers. NuEar hearing aids have been improving the lives of people all across the country since 1976. Formed by hundreds of independent-minded hearing professionals just like us, the network of NuEar providers now stretches nationwide. Together, we don't just offer better hearing. Together, we give you piece of mind knowing that no matter where you are or where you go, NuEar will be there with you.

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A. Marbro Rush-Osborn
GB

I am pleased with NuEar for the most… I am pleased with NuEar for the most part, but since these are my first hearing aids, I have nothing to compare them with. There are days when I do not wear them because I will be in earshot of noisy equipment (vacuum, sanders, etc) but I try to wear them most days to train my brain/ears to hear better. One thing for sure, I now know that I need to urge my husband to also invest in hearing aids!

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ANDY FASISKA
GB

Please read NuEar's response below Please read NuEar's response below. Such a poor response, but thank you for finally admitting that NuEar's hearing aids have a problem. You asked me to wipe the batteries often? They stop working within minutes! The batteries degrade at +50% humidity? ARE YOU KIDDING ME? I specifically asked about this prior to buying. You asked me to keep consulting my Hearing Professional and to call your call center? Why, I have....they tell me me that they have never heard of the problem. I paid $7,000 for a product that I cant use all of the time. Again, sad response. Reply from NuEar 17 hours ago Hi Andy, I'm sorry to hear about the experience you have had with the hearing aid's performance when the battery is exposed to perspiration. The Zinc Air battery needs external oxygen to power its chemical reaction. The battery also responds to the relative humidity of the environment. Performance can degrade at 45C or 113F or more when humidity is greater than 50% for batteries dispensed in the US. The hearing aid needs to let the battery breath to give the battery the chemical reaction. Our Engineers recommend that you wipe the battery and the hearing device frequently when the temperature and humidity are high. We continue to work on the design of the hearing aids to improve the hydrophobic qualities of the hearing aid. Please continue to consult with your Hearing Health Professional, and if you would like to speak with one of our Service Team Members to discuss other strategies for success, please call the following toll-free number, 800-721-3573. Sincerely, NuEar

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William Kent, President, Long Island Hearing
GB

Nu Ear's products represents the best… Nu Ear's products represents the best in the industry.Coupled with superior service, makes them the logical choice for us. We have also become the 'logical' choice to our patients for hearing help and outstanding service, evident in our 4.9 Google Rating. Our Nu Ear Partnership makes it easier to attain the level that we want to be.

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Mark
GB

Have had nothing but problems with the… Have had nothing but problems with the hearing aids. I'm constantly taking them in because they just stop working. They have been worked on and replaced several times. Half the time I still dont hear that well with them. Would not recommend them. For $5000.00 they should be a better product.

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Larry Prescott
GB

Since upgrading to an Apple I-Phone 11 Since upgrading to an Apple I-Phone 11, had constant problems with aids dropping off one ear or the other. Technician is working with me trying to resolve this problem. Also, I cannot pair my phone with the bluetooth device on my truck radio while it's paired to my aids??? This is getting to be very frustrating.

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