Charles Adkins
GBEasy and Convenient to use The service was extremely easy and convenient to use. To help the provider, I took pictures and provided the important health history. Within 30-minutes I received a call-back, confirmation of diagnosis and prescription. Without this service I would have needed to delay treatment for several days until I had a day off work.
Jeb “Jeb” Baker
GBHad a tooth infection- needed… Had a tooth infection- needed Amoxicillin ASAP- quick tele visit with the Doc- he asked all the right questions and confirmed my self diagnosis. Quick trip to the local pharmacy and infection has subsided considerably. Just need to finish the course of tablets and I'm good to go!
Rental Property
GBDouble charging fixed by MDLIVE March 18th 2023: I just wanted to update my review, after filing complaint thru BBB, my complaint immediately addressed by MDLIVE billing department supervisor. My payment of $59 for on call dermatologist would be the only payment I am responsible. Future services would be $90, since I have insurance thru Cigna. Thanks to MDLIVE to address my complaint. March 8th 2013: original complaint: I contacted MDLIVE for Dermothologis on call serive for fixed price of $59 without involving Cigna (my health insurance). I agreed on one-time price without going thru my insurance. I was truly happy with their services, I requested Lattise prescription, and I received my prescription on Feb 28th 2023. However, I received an email on March 6th 23, from Cigna my health care provider, there is additional claim filed by MDLIVE for my consultation/prescription on Feb 28th 2023.. I did not authorized this claim. I just want to warn others to know MDLIVE billing department charge every individual based on type of insurance they have on file.
Ali St John
GBRude and Not Helpful for Covid Tried this today to get advice for how to reduce the symptoms I'm experiencing due to Covid. The doctor was rude and assumed I was trying to get Paxlovid even though I did not bring up Paxlovid. He said, "you're not eligible for Paxlovid so I can't prescribe that" even though he did not ask any questions about preexisting conditions, etc. From what I understand anyone with depression, former smokers, etc. are eligible, but that is neither here nor there as I was not suggesting I take Paxlovid, just asking about over the counter remedies. I told him I had a headache and he said headache can be a symptom of meningitis so I should consider going to the ER! What??! Totally useless. It stressed me out more and didn't help at all. Guess I'll stick to Advil.
cynthia oleniczak
GBThe Best Mental Health This is the best place for mental health care! I had a nightmarish experience with Talkiatry, I wouldn't wish that on my worst enemy. I didn't have to wait months for an appt, or get canceled 4 times due to my age. I got an appt right away, I like my doctor. I had a problem with a prescription at the pharmacy. I called MDlive, they were polite, caring and took care of it ASAP! I'm so happy. 5 Stars!