grace picornell
CAThe chair is vey convenient for travel… The chair is vey convenient for travel but loses control on sloped driveways. wish it were better so I could use it daily. right now I have to use my pride wheelchair to get around the neighborhood maybe you could improve on that although I could not afford a new one right now. the battery too is very long lasting, which is great since a replacement costs a lot
Edwin P. Bayani
PHI bought smartchair in the philippines… I bought smartchair in the philippines 9 months ago from far east medical equipment and supply. It broke down and the technician told me the charger and the battery are damaged. Where can I buy the damaged spare parts so I can replace it. Pls help me. Thanks for your immediate reply.
Jan
GBThe chair was touted to be only 50… The chair was touted to be only 50 pounds including batteries but it is over 59 pounds . Further, it is complicated and awkward for the user to fold away because the joystick must be removed and repositioned to use the chair. There are also lots of warnings and cautions about over charging the batteries which is quite a concern since often times charging other equipment can be done overnight. In retrospect I should have purchased a Zinger for my son
Steven Shuman
GBI love my KD Smart Chair I love my KD Smart Chair, but it’s hard to access customer service. There is little communication after purchase and before delivery. Recently I purchased some replace parts: 4 arm covers and 1 cup holder. The arms arrived, but no sign of the cup holder. I’ve been trying to get the carrying case, but no response from company if it’s available or not.
Hyacinth
JMI was told delivery would be in 2-3… I was told delivery would be in 2-3 weeks because there was a back log of orders. After 1 month, I tried emailing & calling re the status. There was no response to either for 6 months! The phone calls went to voice mail with no response to voice messages. My brother finallylocated their office online & threatened to report them to the Better Business Bureau & that were starting legal action. they asked that we not proceed with any action and I finally received the wheelchair 2 weeks later