I have not received my chair yet I have not received my chair yet, after circa one month of waiting, but I doubt I’ll have any negative issues with the chair. Dealing with your customer service department has been an unwelcome nightmare, unfortunately, and my order for additional parts was never filled. If I’ve written a negative review in my life, prior to this one, I don’t remember doing so. Blessings! 🙏🏻 Jesse Leigh Brackstone.

I have made two purchases of… I have made two purchases of replacement items two months ago (January) and, as yet, have not received them. I have called and emailed repeatedly, with no response. My calls go to music for several minutes and then the call disconnects. This outreach has been going on for for over a month and I was beginning to wonder if you were still in business and just hadn't taken your website down.

The chair is vey convenient for travel… The chair is vey convenient for travel but loses control on sloped driveways. wish it were better so I could use it daily. right now I have to use my pride wheelchair to get around the neighborhood maybe you could improve on that although I could not afford a new one right now. the battery too is very long lasting, which is great since a replacement costs a lot

Horrible customer service and process Ordered 2 back wheels on Monday at 11:00 am and they couldn’t get the Order out until Wednesday. I paid $75 extra for FedEx - should have received it Wednesday but it did t arrive until Friday. They never answer the phone and apparently there is only 1 person working - quite a shoestring operation. Lenny promised me some $ refund for the problems and when I followed up a week later he said the office was off for a Jewish holiday and it would be right out. Still nothing - what a bad operation all the way around.

Love the chair Love the chair! Much easier to have my independence because of it. Now I can go places by myself, instead of missing out, or being totally dependent on someone else. Great for smaller or crowded elevators. Wonderful that it can be carried in most vehicles. Now, if it only came with rear view mirrors!