Good experience overall The product is good, package is good, internationally delivery is fast, but it says any FOREO products comes with free cleaning spray, yet I paid for the cleaning spray myself.....NOT 100% satisfied.

Prompt delivery and a surprise inside! I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm many times now and each time their services are exceptional. They offer discounts and always include a generous sample or two. I highly recommend AskDerm!

Did not receive my order yet! It showed at tracking record that my package deliver at 1/29. Today is 2/2, still not receive my package. No representative even contact me to solve this problem.

One bottle had leaked I was sad to see that one if the two bottles gentle cleanser had leaked inside the packaging and was half empty I am not happy with your service and would appreciate either a half refund or another whole bottle Thank you Nancy Jacobson

Box Opened When I received my order, the outside packaging was fine, but the box to the Clarisonic brush was damaged, and the seal on the box was broken. It was obviously that way when it was sent out and did not occur during the shipping process. I contacted askderm.com and reported the problem and requested that they exchange my brush for one that was unopened and not damaged, but they refused saying they do not accept returns. However, the shipping was very fast.