Prompt delivery and a surprise inside! I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm many times now and each time their services are exceptional. They offer discounts and always include a generous sample or two. I highly recommend AskDerm!

website only issue website offers 10-15% discount at checkout. The problem is I never saw the discount box for code entry. Please adjust my charge applying my discount.

Lower price but different things. When I received my order,I found it's different from my roommate's which was bought from another website with 20% discount.Though I bought it with 25% discount, the staffs contained in the set with the same original price is less than my roommate's.

They are callous about sensitive topics and do not issue refunds I ordered Boustise Boustise Bust Plumping Serum. The product did not work, even after two months. I contacted askderm for a refund. They said it was past 30 days, so they wouldn't refund me. Then I submitted a dispute with my credit card. Askderm sent the credit card agency proof that I received the Serum and proof of their 30-day guarantee. It was closed without a refund. I didn't dispute the fact that I RECEIVED the item--I disputed the fact that it DOES NOT WORK. Then I submitted a claim with the BBB, which was replied by a callous letter from them. They even deleted my "does not work" feedback off their website, as though they are hiding that it doesn't work. I will never buy anything from askderm again.

Great customer service! Well let me begin by saying that I'm always skeptical when it comes to online companies; however, my experience with this company was beyond fabulous. They had a great online deal that beat sephoras price on the foreo Luna mini by like $40. I then found a company even cheaper online that looked a little sketchy and they pricematched their price. Customer service was fast, responsive, and courteous. Shipping was super fast! Will definitely be a repeat customer.