Medina Heidi
CAI was curious to try askderm as I find… I was curious to try askderm as I find their website informative and easy to use. I've had almost good experience with them. It was easy to place my order and everythng went smoothly. I was able to find wht I need in their catalogue easily without too much efford. Prices seem resonable. If there was one thing that could be better Ite be nice if they offeredn more choice whith respect to payment options. Non the less overall I'm happy with my purchase.
Lisa
CAExcellent! My experience with Askderm has been fantastic - excellent customer service and the Glycolix 20% cream is a great product. I didn't feel any activity on my skin at first (it's pretty resilient) but after a few days the acids began to work and it's done a great job. I'm very pleased overall and I will absolutely be back.
Customer
GBBox Opened When I received my order, the outside packaging was fine, but the box to the Clarisonic brush was damaged, and the seal on the box was broken. It was obviously that way when it was sent out and did not occur during the shipping process. I contacted askderm.com and reported the problem and requested that they exchange my brush for one that was unopened and not damaged, but they refused saying they do not accept returns. However, the shipping was very fast.
Customer Nancy Williams
GBExcellent Customer Service I placed an order from askderm and it unusually came defective. I figured I would not get a credit as so often happens with companies. However , I wrote askederm I got an immediate response on my issue. I also got a full credit as well with ZERO HASSLE!! ) I was so appreciative of this!! I would highly recommend this site and will not hesitate to order from them again , great customer service and experience. A special thanks to Ashley whom i dealt with!!
Katherine A. Kelley, New Orleans
GBExcellent service and FRESH product selection I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local store carries sunscreen with an expiration date this far out. Also, received some free sunscreen samples. I will continue to use Ask Derm!