I got the livio 2400 hearing aids last… I got the livio 2400 hearing aids last october 2020. Have needed speaker replacement 4 times and the right one appears to be slowly dying again. After I get through the 3 year period I plan on getting a cheaper set as the new technology is becoming more prevelent in the market. The days of starkey and other price gouging companies are over - Thankfully! It's incredible how much I was charged for these pieces of garbage.

Bluetooth connectivity is spotty even… Bluetooth connectivity is spotty even with the new Samsung Galaxy S23 Ultra. No notification of messages or phone calls are announced in the hearing aids. Placing the phone in a pants pocket effectively disconnects the Bluetooth. Still can't connect them via Bluetooth to other devices, such as the 2022 Sony TV we just bought.

Amazing technology, discreet design! 10/10 My dad, 60 yrs old, was fitted with Genesis AI IICs hearing aids and loves them. He was reluctant to get hearing aids (waited 10+ year after noticing a hearing loss) because of the stigma around wearing them. He was fit with a pair that sits deeper in his canals and is nearly invisible. He hears better than ever especially when he is in big crowds or busy restaurants. Thank you, Starkey, for providing my dad a tailored and personal experience when treating his hearing loss.

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

What a waste of money What a waste of money. I have the AI Livio and still paying for it but what a disappointment. The connection with the iPhone keeps dropping - I bought especially an iPhone 13 because I’ve read of others having issues with Android. While watching tv or listening to music suddenly disconnects. In the recent days keeps turning off by itself and cannot turn it on. I keep recharging it but after that it doesn’t turn on as it should. The memories I created for particular environments are on for a few minutes but then it resets to Normal. So frustrating!