My password? Is this some kind of an advertising joke? The failure took place over several momnths, and is ongoing, not one day. The devices improved my hearing immediately. But I was unable to adjust the volume or frequency band even though i was told it was possible. Later i found out there was software to permit these adjustments. When it was installed it improved everything. UNFORTUNATELY, it didn't last long. The software stopped working. I am now waiting to have it reinstalled. I need to get this software so I can do it myself. The wait is unreasonably long. The wait is unreasonably long. (This format is not sufficient to submit a good report)

Center for Excellence is Excellent! My 90 year old mother got the celebrity treatment from Mr. Austin and the fantastic team in the Center for Excellence. Her new Genesis AI 24 RIC R devices are a great improvement over her old hearing aids and she loves them. Thank you, CFE, for being so helpful and kind.

Really disappointed with these hearing… Really disappointed with these hearing aids, I was very strongly advised by the audiologist that I would vastly prefer private aids over NHS. What a mistake, the NHS ones are much preferable. A very expensive mistake. The Starkey aids also turn themselves off if I fall asleep, rubbish if you are waiting for the door bell to ring.

They squeal a lot They squeal a lot. Just getting next to something, like inside a car or next to a kitchen cabinet set off the squealing. It is uncomfortable just to reach up to take them out because of the squealing caused by my hand. There needs to be a better filter to stop all the noise of knives and forks clanking on the plates, because all I hear at dinner is plates clanking, and my self chewing. I am effectively deaf at any dining situation.

The hearing aids are easy to place in… The hearing aids are easy to place in the ears, and easy to recharge. The Starkey app on our iPhone works great in adjusting to the environment. The main problem we had was making sure our iPhones had separate apple accounts so they could connect properly. Dr and Mrs Duane Dolejsi