Starkey Hearing Aids

6700 Washington Ave. S., 55344, Eden Prairie, United States
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3.05
Based on 20 Reviews

5

30.00%

4

15.00%

3

15.00%

2

10.00%

1

30.00%
About Starkey Hearing Aids

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.

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ALG
GB

Some improvements & differences from my previous hearing aids The edge mode is very nice & I’ve been using it. I also love the recharging battery, which is different than my previous hearing aid. Although making adjustments through the iPhone is very convenient on this model, I miss being able to adjust the sound UP & DOWN (2 buttons on the ear piece, instead of one.). It now has to go through all of the settings every time I need to adjust the sound, instead of just hitting either button.

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Paul Andrew Sanderson
GB

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

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Morgan B.
GB

Amazing technology, discreet design! 10/10 My dad, 60 yrs old, was fitted with Genesis AI IICs hearing aids and loves them. He was reluctant to get hearing aids (waited 10+ year after noticing a hearing loss) because of the stigma around wearing them. He was fit with a pair that sits deeper in his canals and is nearly invisible. He hears better than ever especially when he is in big crowds or busy restaurants. Thank you, Starkey, for providing my dad a tailored and personal experience when treating his hearing loss.

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Gail Long
GB

Plastic earmolds are like rocks in your ears First time hearing aid user (3 months). Hearing loss is mild to moderate in high ranges. Luckily I can get by with using the domes (earbuds) only because the hard plastic earmolds are like putting rocks in your ears. I will never wear them! Hearing aid specialist even ground them down some, but they are too uncomfortable to wear. Need a better material than hard plastic.

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Ronnie Rodriguez
GB

My password? Is this some kind of an advertising joke? The failure took place over several momnths, and is ongoing, not one day. The devices improved my hearing immediately. But I was unable to adjust the volume or frequency band even though i was told it was possible. Later i found out there was software to permit these adjustments. When it was installed it improved everything. UNFORTUNATELY, it didn't last long. The software stopped working. I am now waiting to have it reinstalled. I need to get this software so I can do it myself. The wait is unreasonably long. The wait is unreasonably long. (This format is not sufficient to submit a good report)

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