Some improvements & differences from my previous hearing aids The edge mode is very nice & I’ve been using it. I also love the recharging battery, which is different than my previous hearing aid. Although making adjustments through the iPhone is very convenient on this model, I miss being able to adjust the sound UP & DOWN (2 buttons on the ear piece, instead of one.). It now has to go through all of the settings every time I need to adjust the sound, instead of just hitting either button.

Needs a lot of work Adequate is probably the best description as to the effectiveness of the Thrive app. It randomly can't find my hearing aids (despite them being next to the 'phone). Volume conrol sometimes only works on one ( but I can control both manually). Other ad hoc bizzare behaviour necessitating uninstalling the app, downloading again and re-setting. Usually works for a few weeks until something else goes wrong...then repeat process. App needs some serious work to bring it to an acceptable, functional level!

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

My husband has given his rave review of… My husband has given his rave review of his Starkey Genesis Hearing Aids. I wanted to also thank Starkey for making our conversations better, not having the TV blaring and also seeing him happy to be able to go out amongst our friends and be sociable again. Thank you to Starkey!

I was fit with Starkey hearing aids… I was fit with Starkey hearing aids last week and they sound amazing. The service was prompt and they were kind with m questions.