Really disappointed with these hearing… Really disappointed with these hearing aids, I was very strongly advised by the audiologist that I would vastly prefer private aids over NHS. What a mistake, the NHS ones are much preferable. A very expensive mistake. The Starkey aids also turn themselves off if I fall asleep, rubbish if you are waiting for the door bell to ring.

Center for Excellence is Excellent! My 90 year old mother got the celebrity treatment from Mr. Austin and the fantastic team in the Center for Excellence. Her new Genesis AI 24 RIC R devices are a great improvement over her old hearing aids and she loves them. Thank you, CFE, for being so helpful and kind.

My password? Is this some kind of an advertising joke? The failure took place over several momnths, and is ongoing, not one day. The devices improved my hearing immediately. But I was unable to adjust the volume or frequency band even though i was told it was possible. Later i found out there was software to permit these adjustments. When it was installed it improved everything. UNFORTUNATELY, it didn't last long. The software stopped working. I am now waiting to have it reinstalled. I need to get this software so I can do it myself. The wait is unreasonably long. The wait is unreasonably long. (This format is not sufficient to submit a good report)

Bluetooth not very user friendly Considering that hearing aids are for older people, the work that went into Bluetooth connectivity is pitiful. I’ve been getting a phone call everyday from my 87 year old friend because she loses connectivity. The issue isn’t with her but rather her devices. She has EarPods which work well, but these hearing aids don’t have the same Bluetooth ease of use. I would not recommend these to anyone. They work well but keep disconnecting and pairing them, at times, is quite the feat.

Loser Livio model I have the Livio model. Works great till you go to a humid environment. I live in south Louisiana, so that means anywhere other than your living room! Can't wear outside because sweat will make them turn off. Dehumidifiers help very little! I'm on 3rd or 4th pair and right now the right one works about 10% of the time. I do have to give credit where credit is due, the tinitus technology works pretty good. Would I buy Starkey hearing aids again? Not no but HECK NO!!!!!