Bluetooth not very user friendly Considering that hearing aids are for older people, the work that went into Bluetooth connectivity is pitiful. I’ve been getting a phone call everyday from my 87 year old friend because she loses connectivity. The issue isn’t with her but rather her devices. She has EarPods which work well, but these hearing aids don’t have the same Bluetooth ease of use. I would not recommend these to anyone. They work well but keep disconnecting and pairing them, at times, is quite the feat.

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

Don’t bother I’ve had Starkey aids for maybe 4 years and they must’ve been back to Starkey at least 4 times if not more. I collected them again this morning from the audiologist and guess what when I came to pairing them… neither microphone nor receiver worked on either. And THIS is what they’ve just been away for a week for, the. They came back on Tuesday and failed in the audiologist. Then again today. Core functionality non existent - they are supposed to help me hear. All they do is cause aggravation and embarrassment . I’m done.

Faulty hearing aids Purchased Starkey hearing aids through ihear it was the worst experience in my life, the hearing aids has never worked properly always echoing back into the ear we took them back many times to be repaired when we received them back same issue arose. It's been nearly 5 years and I never used the aids for more than a day they sat in the box.

The hearing aids are easy to place in… The hearing aids are easy to place in the ears, and easy to recharge. The Starkey app on our iPhone works great in adjusting to the environment. The main problem we had was making sure our iPhones had separate apple accounts so they could connect properly. Dr and Mrs Duane Dolejsi