Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

The hearing aids are easy to place in… The hearing aids are easy to place in the ears, and easy to recharge. The Starkey app on our iPhone works great in adjusting to the environment. The main problem we had was making sure our iPhones had separate apple accounts so they could connect properly. Dr and Mrs Duane Dolejsi

What a waste of money What a waste of money. I have the AI Livio and still paying for it but what a disappointment. The connection with the iPhone keeps dropping - I bought especially an iPhone 13 because I’ve read of others having issues with Android. While watching tv or listening to music suddenly disconnects. In the recent days keeps turning off by itself and cannot turn it on. I keep recharging it but after that it doesn’t turn on as it should. The memories I created for particular environments are on for a few minutes but then it resets to Normal. So frustrating!

I was fit with Starkey hearing aids… I was fit with Starkey hearing aids last week and they sound amazing. The service was prompt and they were kind with m questions.

Plastic earmolds are like rocks in your ears First time hearing aid user (3 months). Hearing loss is mild to moderate in high ranges. Luckily I can get by with using the domes (earbuds) only because the hard plastic earmolds are like putting rocks in your ears. I will never wear them! Hearing aid specialist even ground them down some, but they are too uncomfortable to wear. Need a better material than hard plastic.