Starkey Hearing Aids

6700 Washington Ave. S., 55344, Eden Prairie, United States
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3.05
Based on 20 Reviews

5

30.00%

4

15.00%

3

15.00%

2

10.00%

1

30.00%
About Starkey Hearing Aids

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 26+ facilities and does business in more than 100 markets worldwide.

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Paul Andrew Sanderson
GB

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

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Debra Estes-Peterson
GB

Center for Excellence is Excellent! My 90 year old mother got the celebrity treatment from Mr. Austin and the fantastic team in the Center for Excellence. Her new Genesis AI 24 RIC R devices are a great improvement over her old hearing aids and she loves them. Thank you, CFE, for being so helpful and kind.

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Chuck
GB

Bluetooth connectivity is spotty even… Bluetooth connectivity is spotty even with the new Samsung Galaxy S23 Ultra. No notification of messages or phone calls are announced in the hearing aids. Placing the phone in a pants pocket effectively disconnects the Bluetooth. Still can't connect them via Bluetooth to other devices, such as the 2022 Sony TV we just bought.

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John
GB

I got the livio 2400 hearing aids last… I got the livio 2400 hearing aids last october 2020. Have needed speaker replacement 4 times and the right one appears to be slowly dying again. After I get through the 3 year period I plan on getting a cheaper set as the new technology is becoming more prevelent in the market. The days of starkey and other price gouging companies are over - Thankfully! It's incredible how much I was charged for these pieces of garbage.

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ALG
GB

Some improvements & differences from my previous hearing aids The edge mode is very nice & I’ve been using it. I also love the recharging battery, which is different than my previous hearing aid. Although making adjustments through the iPhone is very convenient on this model, I miss being able to adjust the sound UP & DOWN (2 buttons on the ear piece, instead of one.). It now has to go through all of the settings every time I need to adjust the sound, instead of just hitting either button.

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