Kim Edwards
GBDon’t bother I’ve had Starkey aids for maybe 4 years and they must’ve been back to Starkey at least 4 times if not more. I collected them again this morning from the audiologist and guess what when I came to pairing them… neither microphone nor receiver worked on either. And THIS is what they’ve just been away for a week for, the. They came back on Tuesday and failed in the audiologist. Then again today. Core functionality non existent - they are supposed to help me hear. All they do is cause aggravation and embarrassment . I’m done.
Kari
GBI was fit with Starkey hearing aids… I was fit with Starkey hearing aids last week and they sound amazing. The service was prompt and they were kind with m questions.
Paul Andrew Sanderson
GBBest customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE
Sonny Maricle
GBLoser Livio model I have the Livio model. Works great till you go to a humid environment. I live in south Louisiana, so that means anywhere other than your living room! Can't wear outside because sweat will make them turn off. Dehumidifiers help very little! I'm on 3rd or 4th pair and right now the right one works about 10% of the time. I do have to give credit where credit is due, the tinitus technology works pretty good. Would I buy Starkey hearing aids again? Not no but HECK NO!!!!!
Harry Flair
GBThey squeal a lot They squeal a lot. Just getting next to something, like inside a car or next to a kitchen cabinet set off the squealing. It is uncomfortable just to reach up to take them out because of the squealing caused by my hand. There needs to be a better filter to stop all the noise of knives and forks clanking on the plates, because all I hear at dinner is plates clanking, and my self chewing. I am effectively deaf at any dining situation.