The hearing aids are easy to place in… The hearing aids are easy to place in the ears, and easy to recharge. The Starkey app on our iPhone works great in adjusting to the environment. The main problem we had was making sure our iPhones had separate apple accounts so they could connect properly. Dr and Mrs Duane Dolejsi

I was fit with Starkey hearing aids… I was fit with Starkey hearing aids last week and they sound amazing. The service was prompt and they were kind with m questions.

Center for Excellence is Excellent! My 90 year old mother got the celebrity treatment from Mr. Austin and the fantastic team in the Center for Excellence. Her new Genesis AI 24 RIC R devices are a great improvement over her old hearing aids and she loves them. Thank you, CFE, for being so helpful and kind.

Best customer service ever!!!!!! I contacted starkey direct and didn't get a fast response to my query, so I contacted them again, to my astonishment one of the management team (Lesley) answered my email. This lady made me feel like her priority, she could not do enough to help me and went absolutely above and beyond!!!!! All my life I have worked in customer service and unfortunately most places are a let down or average at best..... Lesley has been absolutely fantastic throughout and a credit to the company she works for!!! UNBELIEVABLE

Some improvements & differences from my previous hearing aids The edge mode is very nice & I’ve been using it. I also love the recharging battery, which is different than my previous hearing aid. Although making adjustments through the iPhone is very convenient on this model, I miss being able to adjust the sound UP & DOWN (2 buttons on the ear piece, instead of one.). It now has to go through all of the settings every time I need to adjust the sound, instead of just hitting either button.