The only reason I am rating them a one … The only reason I am rating them a one star is that it won't let me rate 0 stars. Placed an order for Bravecto on August 13, still waiting for it on September 16. I emailed them two weeks ago and they said it was back ordered and should go out the following week, it didn't. I emailed them on Thursday telling them to ship my order within two days or cancel the order. Haven't heard anything yet, if I don't hear anything by Tuesday I am calling BBB. Tried calling National Animal Hospital and only get recording all hours of the day. HORRIBLE

Not to be trusted I dealt with this company for over a year for my dog's prescriptions since they were cheaper than average. I adjusted to the longer shipping times. My orders were typically filled and sent to be within 7-10 days. I had one issue where I order Cosequin and they said it was backordered to which they cancelled after multiple calls. I think had another issue that was not easy to resolve. However, this last order they have not filled. I have called multiple times and sent multiple emails. Do not order from this company.

They were great at first but went down … They were great at first but went down hill quick. They will not email you back they do not answer the phone or return messages. They took my money but didn't actually fax the request to the vet. And don't bother to ask if they will ship your package certified because they will tell you that they will but they won't, then give an attitude. If i just got one single email or call back this would be a 5 star review, idiots.

They stole my little Fido! I am severely disappointed due to lack of consideration during their surgeries, they almost killed my little chihuahua Fido, they gave him and intestinal disease and gave him Hepatitis because the staff scratched his ar3e before the surgery and forgot to put hand sanitizer before. They also forgot to put anesthetic on too! After this, without my consent, they decided to put Fido down as he was in so much pain, he looked like Hisashi Ouchi when he got the lethal dose of radiation during, search it up, it's disgusting For focks sake, even the vets on the corner was better than this cesspit, and the ones on the corners aren't even that good! You need to up your service, you little pieces of sh]t.

awesome place to send ur pet when they… awesome place to send ur pet when they are sick it's service and quality is all great